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Withdrawal Issues
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IFX Aarish
post Mar 20 2012, 07:05 AM
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You have submitted the request for withdrawal from account 1096011

Date 3/19/2012

Time (GMT +2) 7:20 PM

Payment system: payoneer account A04TP2.

Total amount 241.56 USD.

Still, I dont see that transaction completed.

Can you please check that and help me with that!!!
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IFX Alexandra
post Mar 20 2012, 10:32 AM
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QUOTE (IFX Aarish @ Mar 20 2012, 08:05 AM) *
You have submitted the request for withdrawal from account 1096011

Date 3/19/2012

Time (GMT +2) 7:20 PM

Payment system: payoneer account A04TP2.

Total amount 241.56 USD.

Still, I dont see that transaction completed.

Can you please check that and help me with that!!!


The money was returned to your account with decline exchange comment.
Please try to use alertpay system.



Regards, official representative Alexandra Melyukhova


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Deny Virda S. Ka...
post Apr 16 2012, 11:29 AM
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i withdrawal US$ 20 from my account 7179304 to my liberty reserve u7196634, until now i don't get my money. please help me
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IFX Yana
post Apr 17 2012, 02:22 PM
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QUOTE (Deny Virda S. Kaisyinda @ Apr 16 2012, 12:29 PM) *
i withdrawal US$ 20 from my account 7179304 to my liberty reserve u7196634, until now i don't get my money. please help me


Hello!
Please contact the Finance Department.



Regards, official representative Yana Krupko


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twk1577
post May 4 2012, 05:37 AM
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Hi Financial Department,

I'm waiting for my withdrawal to be done. Unfortunately, it is not yet done after waiting for 2days

Account : 2038775
Withdraw Amount : 5374.90 USD
Method: Moneybookers/skrill
Date: 02-05-2012 18:55


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IFX Yana
post May 4 2012, 07:54 AM
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QUOTE (twk1577 @ May 4 2012, 05:37 AM) *
Hi Financial Department,

I'm waiting for my withdrawal to be done. Unfortunately, it is not yet done after waiting for 2days

Account : 2038775
Withdraw Amount : 5374.90 USD
Method: Moneybookers/skrill
Date: 02-05-2012 18:55



Hello!

According to the Public Offer Agreement:
4.1.4. Withdrawal is processed at the stated time which is particular for every payment system, however, in some cases the time constraints may be increased up to 5 working days except for the cases designated in the clause 9.1.4. of the present Agreement.



Regards, official representative Yana Krupko


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twk1577
post May 5 2012, 05:29 AM
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QUOTE (IFX Yana @ May 4 2012, 02:54 PM) *
Hello!

According to the Public Offer Agreement:
4.1.4. Withdrawal is processed at the stated time which is particular for every payment system, however, in some cases the time constraints may be increased up to 5 working days except for the cases designated in the clause 9.1.4. of the present Agreement.


hi,
my withdraw already received. thank you smile.gif
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IFX Yana
post May 7 2012, 08:48 AM
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QUOTE (twk1577 @ May 5 2012, 05:29 AM) *
hi,
my withdraw already received. thank you smile.gif


You're welcome!



Regards, official representative Yana Krupko


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MarvinIB
post Jul 20 2012, 05:27 PM
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Hello.

That notice that my withdrawals are delayed!

Account: 2040491
1120054303 19.07.2012 at 16:09:09 balance 50.00 LRU U2245247 -50.00
1120054193 19.07.2012 at 16:07:27 balance 150.00 LRU U2245247 -150.00.

Account: 449134
113849842 19.07.2012 at 15:58:17 balance 1553.43 BNK-BRL 02101556 -800.00.

I am a client of InstaForex since 2009, lack of respect for customers with late withdrawals. I need my money urgently as possible!

Thanks
Marvin.

+55 11 2759-5091
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MarvinIB
post Jul 20 2012, 05:29 PM
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Hello.

That notice that my withdrawals are delayed!

Account: 2040491
1120054303 19.07.2012 at 16:09:09 balance 50.00 LRU U2245247 -50.00
1120054193 19.07.2012 at 16:07:27 balance 150.00 LRU U2245247 -150.00.

Account: 449134
113849842 19.07.2012 at 15:58:17 balance 1553.43 BNK-BRL 02101556 -800.00.

I am a client of InstaForex since 2009, lack of respect for customers with late withdrawals. I need my money urgently as possible!

Thanks
Marvin.

+55 11 2759-5091
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willgart
post Jul 21 2012, 05:52 PM
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QUOTE (MarvinIB @ Jul 20 2012, 12:29 PM) *
Hello.

That notice that my withdrawals are delayed!

Account: 2040491
1120054303 19.07.2012 at 16:09:09 balance 50.00 LRU U2245247 -50.00
1120054193 19.07.2012 at 16:07:27 balance 150.00 LRU U2245247 -150.00.

Account: 449134
113849842 19.07.2012 at 15:58:17 balance 1553.43 BNK-BRL 02101556 -800.00.

I am a client of InstaForex since 2009, lack of respect for customers with late withdrawals. I need my money urgently as possible!

Thanks
Marvin.

+55 11 2759-5091


Hi,
I suffer a delay during my latest withdraw too (3 days instead of 1 previously). but remember that this can take 1 to 6 days regarding the type of withdraw. so its normal to have a delay. contact the support by email + live chat to push them...
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MarvinIB
post Jul 21 2012, 07:33 PM
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From: Brazil
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I need my money as fast as possible is a health issue.
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IFX Yana
post Jul 23 2012, 03:53 PM
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QUOTE (MarvinIB @ Jul 20 2012, 05:27 PM) *
Hello.

That notice that my withdrawals are delayed!

Account: 2040491
1120054303 19.07.2012 at 16:09:09 balance 50.00 LRU U2245247 -50.00
1120054193 19.07.2012 at 16:07:27 balance 150.00 LRU U2245247 -150.00.

Account: 449134
113849842 19.07.2012 at 15:58:17 balance 1553.43 BNK-BRL 02101556 -800.00.

I am a client of InstaForex since 2009, lack of respect for customers with late withdrawals. I need my money urgently as possible!

Thanks
Marvin.

+55 11 2759-5091



Hello!
Please contact the finance dept.

4.1.4. Withdrawal is processed at the stated time which is particular for every payment system, however, in some cases the time constraints may be increased up to 5 working days except for the cases designated in the clause 9.1.4. of the present Agreement.



Regards, official representative Yana Krupko


________________________________________
Official Website | FAQ | Contacts | Weblog
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MarvinIB
post Jul 23 2012, 05:24 PM
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Over five days to complete withdrawal from a small balance, very hard to work with InstaForex well. Lack of respect.
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MarvinIB
post Jul 23 2012, 06:41 PM
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the problem was solved. thank you
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MarvinIB
post Jul 23 2012, 06:41 PM
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the problem was solved. thank you
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Emily Sam
post Jul 24 2012, 08:44 AM
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Sorry, I think I should post here.
I have sent a withdraw request on 19th July, and according to your web, I learned that it will take 1-7 working hours, I know moneybrooker is very fast. But till today, 5 days passed, my request is still under process by your finance department.
can anyone help? I don't know anything else I can do, I have called the finance department, chat with your support, send e-mails to you.

please let me know anything I need to do, or any further information you need to accelerate your process.

my account number is 7189722

Regards
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fxMachine
post Jul 24 2012, 02:58 PM
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QUOTE (Emily Sam @ Jul 24 2012, 10:44 AM) *
Sorry, I think I should post here.
I have sent a withdraw request on 19th July, and according to your web, I learned that it will take 1-7 working hours, I know moneybrooker is very fast. But till today, 5 days passed, my request is still under process by your finance department.
can anyone help? I don't know anything else I can do, I have called the finance department, chat with your support, send e-mails to you.

please let me know anything I need to do, or any further information you need to accelerate your process.

my account number is 7189722

Regards


I have the same issue too. My withdraw reqest was on 18th July and still nothing. My account is 5115906. I had big delay with deposit too.
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IFX Yana
post Jul 26 2012, 05:01 PM
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Dear customers! Please contact the Financial Dept.



Regards, official representative Yana Krupko


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Official Website | FAQ | Contacts | Weblog
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minh17x
post Jul 31 2012, 04:15 AM
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I was withdrawl 200$ from 27/7/2012, to my LR

Now, today, 30/7/2012: my LR isn't received it.

Very Very Slow.
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