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InstaForex | Forex Forum | Forex world | InstaForex Forum _ Support Section _ deposit problem

Posted by: Friksho Jun 9, 2016, 11:39 PM

hello i just deposit money on my account 09/06/2016 but still nothing ? how long i have to wait ? thx

account number : 7571096

Posted by: IFX Yvonne Jun 10, 2016, 07:01 AM

QUOTE (Friksho @ Jun 10 2016, 12:39 AM)

hello i just deposit money on my account 09/06/2016 but still nothing ? how long i have to wait ? thx

account number : 7571096

Hi Frisksho! Please wait, I have already passed the complete details of your problems to my colleagues, and I'll get back to you right after I got a response from the. You can also contact the Finance Department about this. Thank you.

Posted by: IFX Yvonne Jun 10, 2016, 09:55 AM

QUOTE (Friksho @ Jun 10 2016, 12:39 AM)

hello i just deposit money on my account 09/06/2016 but still nothing ? how long i have to wait ? thx

account number : 7571096

Hi Frisksho! The money has been credited to your account. Please also note, that the processing can take up to 24 hours. Thank you.

Posted by: Friksho Jun 10, 2016, 10:19 AM

ok thx u !

for the 24h delay you should warn your customers before they pay, so they don't panic

Posted by: IFX Yvonne Jun 10, 2016, 12:09 PM

QUOTE (Friksho @ Jun 10 2016, 11:19 AM)

ok thx u !

for the 24h delay you should warn your customers before they pay, so they don't panic

Hi Frisksho! We apologize for the inconvenience that has caused you.