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Bonus Issues |
Sep 8, 2010, 09:15 AM
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#141
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Group: Representative Posts: 1,204 Joined: June 9, 2009 From: Russia Member No.: 5 |
Sep 8, 2010, 09:15 AM
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#141
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Please help me! My account is 7062983 I have made a deposite of USD 1031 by Moneybookers on 2 Sept and I have not receive it in my account I have already fill in the payment notification form. I even had a Instaforex staff to call me on this issue but the line was not good and the person did not speak english well. She said that she will email me at sohct84@yahoo.com details on how to proceed but that did not happen! I have made a earlier deposite of USD 100 using the same method and that went well. Why is it this time there is a problem??? Please help me! Dear Sir, The instructions you are talking about were sent to you on September 2. Please, check your e-mail again. Maybe the e-mail got into Junk folder? QUOTE ----- Original Message -----
From: Екатерина Выдрина To: sohct84@gmail.com Sent: Thursday, September 02, 2010 3:26 PM Subject: Instaforex Dear [personal details have been removed by Administrator] 7062983 We received notification from moneybookers about your deposit in amount of 1031$. We kindly ask you to confirm this payment and send an e-mail with scan of your passport and your credit card to ev@instaforex.com These measures were initiated in accordance with internal company’s rules within the framework of resistance for frequent cases of fraud. Best regards Finance Department InstaForex Companies Group www.instaforex.com Regards, official representative ________________________________________ Official Website | FAQ | Contacts | Blog |
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Sep 9, 2010, 02:56 AM
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#142
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Group: Members Posts: 2 Joined: September 7, 2010 Member No.: 4,186 |
Sep 9, 2010, 02:56 AM
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#142
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Sep 9, 2010, 05:16 AM
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#143
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Group: Members Posts: 10 Joined: September 3, 2010 From: India Member No.: 4,108 |
Sep 9, 2010, 05:16 AM
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#143
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Dear katerine, I appreciate your efforts. But the question of wrong recipient does not arise at all. All the information provided in the SWIFT copy is same as mentioned in the website client cabinet. It will be your banker who can tell us what is wrong with the transaction. Plz check this with your bank and appraise me. If something is wrong, we will recall the transfer and initiate a fresh one. But by waiting only is not going to get us any solution. This is a precarious situation I have never come across, mostly by a weeks time I get the either confirmation or issue detail from the bank. Hope you understand the problem. \PKS Hi Katerine, Did you find out what's wrong in the transaction? What does your banker say? What should I do now! Plz update me, so that we can move ahead. I am stuck Thanks PKS |
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Sep 9, 2010, 09:32 AM
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#144
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Group: Representative Posts: 1,204 Joined: June 9, 2009 From: Russia Member No.: 5 |
Sep 9, 2010, 09:32 AM
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#144
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Thanks Katerine. I have received my deposite. BTW how do i get the 30% bonus? You just need to submit an application for bonus. Please, follow this link. Regards, official representative ________________________________________ Official Website | FAQ | Contacts | Blog |
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Sep 9, 2010, 09:50 AM
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#145
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Group: Representative Posts: 1,204 Joined: June 9, 2009 From: Russia Member No.: 5 |
Sep 9, 2010, 09:50 AM
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#145
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Hi Katerine, Did you find out what's wrong in the transaction? What does your banker say? What should I do now! Plz update me, so that we can move ahead. I am stuck Thanks PKS Dear pkswain, We have contacted our bank, and they have confirmed, that there was no any payment from you at our account. Sorry, but we cannot credit this amount to your trading account, until we have this sum at our bank account. Please, be patient. If there was any mistake, the money will be sent back to you. To hasten a process, you can ask your bank to start a SWIFT investigation on payment. Regards, official representative ________________________________________ Official Website | FAQ | Contacts | Blog |
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Sep 19, 2010, 06:25 AM
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#146
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Group: Members Posts: 10 Joined: September 3, 2010 From: India Member No.: 4,108 |
Sep 19, 2010, 06:25 AM
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#146
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Dear pkswain, We have contacted our bank, and they have confirmed, that there was no any payment from you at our account. Sorry, but we cannot credit this amount to your trading account, until we have this sum at our bank account. Please, be patient. If there was any mistake, the money will be sent back to you. To hasten a process, you can ask your bank to start a SWIFT investigation on payment. HI Katerine, We initiated a wire Trace on the transaction, and the bank has confirmed that the money was credited to your account yesterday. Plz check @ your end and appraise me. Thanks Pkswain |
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Sep 20, 2010, 12:28 PM
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#147
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Group: Members Posts: 2 Joined: September 20, 2010 Member No.: 4,431 |
Sep 20, 2010, 12:28 PM
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#147
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Hello Insta, i got a little problem... I have depositted an ammount of 250 EUR via bankwire/swift at 08. sept. 2010 16:02:17 gmt+1 at acc num. 184121.
Please take a look at it. It's almost two weeks and I still can not see it on acc. THX |
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Sep 20, 2010, 02:19 PM
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#148
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Group: Representative Posts: 1,204 Joined: June 9, 2009 From: Russia Member No.: 5 |
Sep 20, 2010, 02:19 PM
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#148
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Hello Insta, i got a little problem... I have depositted an ammount of 250 EUR via bankwire/swift at 08. sept. 2010 16:02:17 gmt+1 at acc num. 184121. Please take a look at it. It's almost two weeks and I still can not see it on acc. THX Dear Sir, We need the SWIFT copy to check your payment. You can send it to my e-mail: ea [at] instaforex.com. Regards, official representative ________________________________________ Official Website | FAQ | Contacts | Blog |
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Sep 20, 2010, 02:43 PM
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#149
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Group: Members Posts: 2 Joined: September 20, 2010 Member No.: 4,431 |
Sep 20, 2010, 02:43 PM
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#149
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Sep 21, 2010, 10:10 AM
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#150
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Group: Representative Posts: 1,204 Joined: June 9, 2009 From: Russia Member No.: 5 |
Sep 21, 2010, 10:10 AM
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#150
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HI Katerine, We initiated a wire Trace on the transaction, and the bank has confirmed that the money was credited to your account yesterday. Plz check @ your end and appraise me. Thanks Pkswain Dear Pkswain, Please, send us the confirmation from your bank, so we could send it to our bank. Regards, official representative ________________________________________ Official Website | FAQ | Contacts | Blog |
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Sep 21, 2010, 10:10 AM
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#151
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Group: Representative Posts: 1,204 Joined: June 9, 2009 From: Russia Member No.: 5 |
Sep 21, 2010, 10:10 AM
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#151
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Okey, it's done. Btw: Thank You for helping me with my little trouble. I was glad to help you. Regards, official representative ________________________________________ Official Website | FAQ | Contacts | Blog |
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Sep 22, 2010, 06:23 AM
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#152
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Group: Members Posts: 10 Joined: September 3, 2010 From: India Member No.: 4,108 |
Sep 22, 2010, 06:23 AM
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#152
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Dear Pkswain, Please, send us the confirmation from your bank, so we could send it to our bank. Sorry Katerine, I misunderstood the bank info, The money has been returned and credited back to my a/c. The intermediary bank said, "could not apply funds to the beneficiary a/c" with Hellenic Bank. In the process I lost around 70$. Could you plz let me know why the funds could not be applied. regards Pkswain |
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Sep 22, 2010, 09:23 AM
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#153
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Group: Representative Posts: 1,204 Joined: June 9, 2009 From: Russia Member No.: 5 |
Sep 22, 2010, 09:23 AM
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#153
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Sorry Katerine, I misunderstood the bank info, The money has been returned and credited back to my a/c. The intermediary bank said, "could not apply funds to the beneficiary a/c" with Hellenic Bank. In the process I lost around 70$. Actually, it doesn't depend on us and we cannot know the reason. You need to request this information from your bank. Could you plz let me know why the funds could not be applied. regards Pkswain I'm so sorry to hear that. Maybe you'd better to choose another troublefree way to replenish your account? Please, find the full list of the systems we accept at this page. Regards, official representative ________________________________________ Official Website | FAQ | Contacts | Blog |
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Sep 22, 2010, 02:56 PM
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#154
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Group: Members Posts: 3 Joined: September 22, 2010 Member No.: 4,471 |
Sep 22, 2010, 02:56 PM
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#154
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Hello,
I am going to register real account, so could you let me know can i use my VIZA ELECTRON card with CVV code? I have no problems to fund/withdrow from another company and online payments with this card.l Thank you. |
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Sep 22, 2010, 04:05 PM
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#155
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Group: Representative Posts: 1,204 Joined: June 9, 2009 From: Russia Member No.: 5 |
Sep 22, 2010, 04:05 PM
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#155
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Hello, I am going to register real account, so could you let me know can i use my VIZA ELECTRON card with CVV code? I have no problems to fund/withdrow from another company and online payments with this card.l Thank you. Hello. Sure, we accept VISA. For futhur details visit this page. Regards, official representative ________________________________________ Official Website | FAQ | Contacts | Blog |
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Sep 22, 2010, 04:46 PM
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#156
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Group: Members Posts: 3 Joined: September 22, 2010 Member No.: 4,471 |
Sep 22, 2010, 04:46 PM
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#156
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Katerine,
Thanks for your respond. I just want to be sure that my VIZA ELECTRON with CVV code (not CLASSIC or higher) is accepted. |
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Sep 23, 2010, 04:19 PM
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#157
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Group: Representative Posts: 1,204 Joined: June 9, 2009 From: Russia Member No.: 5 |
Sep 23, 2010, 04:19 PM
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#157
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Katerine, Thanks for your respond. I just want to be sure that my VIZA ELECTRON with CVV code (not CLASSIC or higher) is accepted. Yes, it is accepted. Only virtual cards are not. Regards, official representative ________________________________________ Official Website | FAQ | Contacts | Blog |
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Sep 23, 2010, 08:07 PM
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#158
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Group: Members Posts: 3 Joined: September 22, 2010 Member No.: 4,471 |
Sep 23, 2010, 08:07 PM
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#158
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Katerine,
Thanks a lot for good news.) |
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Sep 24, 2010, 11:11 AM
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#159
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Group: Representative Posts: 1,204 Joined: June 9, 2009 From: Russia Member No.: 5 |
Sep 24, 2010, 11:11 AM
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#159
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I was glad to help you. Don't hesitate to turn to me in case you have any more questions.
Regards, official representative ________________________________________ Official Website | FAQ | Contacts | Blog |
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Sep 28, 2010, 08:17 PM
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#160
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Group: Members Posts: 29 Joined: March 24, 2010 Member No.: 1,659 |
Sep 28, 2010, 08:17 PM
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#160
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Hi,
Account number: 116481 Desposit whit moneybookers date 28/09/10 19:00 39 $ |
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