Posted by: Wa4lock Oct 28, 2014, 10:50 AM
I have in my account cancel error orders and cancel all my rebate
why ???
Posted by: IFX Yvonne Oct 28, 2014, 11:00 AM
QUOTE (Wa4lock @ Oct 28 2014, 10:50 AM)
I have in my account cancel error orders and cancel all my rebate
why ???
Dear Sir,
May I get your trading account number please so we could help you?
Posted by: IFX Yvonne Oct 29, 2014, 10:03 AM
QUOTE (Wa4lock @ Oct 28 2014, 11:30 AM)
5307391
Dear Sir,
Please wait, I'd already forwarded your concern to my colleagues. I will get back to you right after I got a response from them.
Posted by: IFX Yvonne Oct 30, 2014, 02:58 AM
QUOTE (IFX Yvonne @ Oct 29 2014, 10:03 AM)
Dear Sir,
Please wait, I'd already forwarded your concern to my colleagues. I will get back to you right after I got a response from them.
Dear Sir,
The rebate was cancelled according to the point 2.3. of the http://www.getforexrebate.com/sp/customer_agreement.phpt:
2.3 If the Service discovers that any trade executed by the Customer is contrary to basic principles of any agreements of InstaForex Group, the Service reserves the right to deny the Customer a rebate and exclude the Customer from the Service.