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deposit my account problem |
May 26, 2015, 03:47 PM
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#1
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Group: Members Posts: 1 Joined: May 26, 2015 Member No.: 26,270 |
May 26, 2015, 03:47 PM
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#1
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hello , I deposit funds to my account on using skrill bank on 18/05/2015 09:35
customer support sent me email asking for scan of ID and i sent it to the email " docs@mail.instaforex.com" as they asked now after 8 days the money is not received to my account yet and I talked to the customer support four times and every time they said "your information is proceeded to finance department and sorry for delay" !! now for how long should I wait again ? account number : 2021874 |
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May 27, 2015, 10:09 AM
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#2
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Group: Representative Posts: 410 Joined: April 1, 2013 Member No.: 21,166 |
May 27, 2015, 10:09 AM
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#2
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hello , I deposit funds to my account on using skrill bank on 18/05/2015 09:35 customer support sent me email asking for scan of ID and i sent it to the email " docs@mail.instaforex.com" as they asked now after 8 days the money is not received to my account yet and I talked to the customer support four times and every time they said "your information is proceeded to finance department and sorry for delay" !! now for how long should I wait again ? account number : 2021874 Dear Sir, Please wait, I've already passed your concern to my colleagues and I'll get back to you right after I got a response from them. Thank you. |
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May 28, 2015, 04:16 AM
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#3
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Group: Representative Posts: 410 Joined: April 1, 2013 Member No.: 21,166 |
May 28, 2015, 04:16 AM
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#3
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hello , I deposit funds to my account on using skrill bank on 18/05/2015 09:35 customer support sent me email asking for scan of ID and i sent it to the email " docs@mail.instaforex.com" as they asked now after 8 days the money is not received to my account yet and I talked to the customer support four times and every time they said "your information is proceeded to finance department and sorry for delay" !! now for how long should I wait again ? account number : 2021874 Dear Sir, Please check your account because it has been credited to your account last May 26, 2015 18.59:40. Thank you. |
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