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IFX Katerine
post Mar 16 2011, 12:17 PM
Post #401
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QUOTE (Oladunni @ Mar 15 2011, 10:27 PM) *
You are saying this because I made profit, if it were loss or the trade went against me , you wont talk about gap correction.

If you keep my money with you, it is theft. How can you said profit should not be more than 10% of initial deposit.

This is forex where you can lost 1 million dollars in some seconds and also make it when is in your favor. You gain and at times you loss, but now you dont want to accept losses.

You should know that it can not always be losses for the traders.

I trade around the news time which your client service said you allow, what do you expect trading news releases. Profit is huge at times and so also losses.

Pay me before it goes out of your forum.

If you have something to demur, please, send your answer to the e-mail I gave you above. Such questions are not considered at the forum.



Regards, official representative


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IFX Alexandra
post Mar 16 2011, 12:51 PM
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QUOTE (Oladunni @ Mar 15 2011, 10:27 PM) *
Pay me before it goes out of your forum.


InstaForex Companies Group public offer agreement:

5.5. The company reserves the right to dismiss a claim in the following cases:
- the claim contains the threats to the Company or its officials;
- the customer threatens to stain the reputation of the Company using social networks and other community resources.



Regards, official representative Alexandra Melyukhova


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InstaChina
post Mar 16 2011, 04:10 PM
Post #403
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My Account #32129, made a withdraw on 10th, Mar, still not processed TILL NOW.

WD order: 301802

WHY did not process it TILL NOW



InstaForex未受任何监管,经常克扣客户盈利及奖励

请联系QQ 105360942,为您推荐值得信赖的大公司!
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bob3000
post Mar 16 2011, 11:13 PM
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account 120231 withdraw 2283.37$ via LR system(U9055102), no arrived

40 hous passed. Please check status.

thanks
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IFX Yana
post Mar 17 2011, 04:09 PM
Post #405
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QUOTE (bob3000 @ Mar 17 2011, 12:13 AM) *
account 120231 withdraw 2283.37$ via LR system(U9055102), no arrived

40 hous passed. Please check status.

thanks


Hello!
Please, contact the Financail Dept.:

E-Mail:
support [at] instaforex.com

Skype:
instaforex.support
ifx.support

ICQ:
350070300
412795787
424653476
590600400



Regards, official representative Yana Krupko


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bob3000
post Mar 17 2011, 09:37 PM
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QUOTE (IFX Yana @ Mar 17 2011, 11:09 PM) *
Hello!
Please, contact the Financail Dept.:

E-Mail:
support [at] instaforex.com

Skype:
instaforex.support
ifx.support

ICQ:
350070300
412795787
424653476
590600400


everyday i contact insta ,from web chat, from email, they ask "soon", but i still no receive money.

what can i do ? this day i send 5 same mail, maybe tomorrow i send 6 mail,7 mail.......................100 mails
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IFX Kseniya
post Mar 18 2011, 10:50 AM
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QUOTE (bob3000 @ Mar 17 2011, 10:37 PM) *
everyday i contact insta ,from web chat, from email, they ask "soon", but i still no receive money.

what can i do ? this day i send 5 same mail, maybe tomorrow i send 6 mail,7 mail.......................100 mails


Ok, we'll check. But our support always gives responses.



Regards, official representative Kseniya Lobas


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IFX Katerine
post Mar 18 2011, 12:03 PM
Post #408
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QUOTE (Oladunni @ Mar 16 2011, 03:57 PM) *
I mailed your dealer department with my trading statement, and charts but no response. What else do you want me to do?

Pretension considering may take up to 10 working days. Please, be patient.



Regards, official representative


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bob3000
post Mar 18 2011, 03:32 PM
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QUOTE (IFX Kseniya @ Mar 18 2011, 05:50 PM) *
Ok, we'll check. But our support always gives responses.


until now, i still no get money.

withdraw time: 2011.03.15 11:50

it is 2011.03.18, i still wait response. but i believe you will process.
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faridisham
post Mar 18 2011, 08:22 PM
Post #410
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Trading acc num: 35311
Processor: Libertyreserve
Date amount deducted from account: 15/3/2011
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IFX Katerine
post Mar 19 2011, 11:51 AM
Post #411
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Dear bob3000 and faridisham,

We are really sorry, but the Finance Dept. has not received your applications, that's why you are waiting for so long. The money was refunded. Please, order a new withdrawal.

We apologize for any inconvenience.



Regards, official representative


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bob3000
post Mar 19 2011, 12:29 PM
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QUOTE (IFX Katerine @ Mar 19 2011, 06:51 PM) *
Dear bob3000 and faridisham,

We are really sorry, but the Finance Dept. has not received your applications, that's why you are waiting for so long. The money was refunded. Please, order a new withdrawal.

We apologize for any inconvenience.

how i apply this withdraw, ? it seem MT4 and cabinet balnace already is 0.

when i make a request, MT4 balance already become 0.
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bob3000
post Mar 19 2011, 12:51 PM
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QUOTE (bob3000 @ Mar 19 2011, 07:29 PM) *
how i apply this withdraw, ? it seem MT4 and cabinet balnace already is 0.

when i make a request, MT4 balance already become 0.


nice, i find money returned my MT4 account, i will apply new withdraw request.

thank Mr instaforex
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faridisham
post Mar 19 2011, 06:07 PM
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QUOTE (IFX Katerine @ Mar 19 2011, 06:51 PM) *
Dear bob3000 and faridisham,

We are really sorry, but the Finance Dept. has not received your applications, that's why you are waiting for so long. The money was refunded. Please, order a new withdrawal.

We apologize for any inconvenience.


Money is not returned to my account yet. Please check.

Account number: 35311
Amount: EU99.40
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IFX Katerine
post Mar 21 2011, 11:34 AM
Post #415
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QUOTE (faridisham @ Mar 19 2011, 07:07 PM) *
Money is not returned to my account yet. Please check.

Account number: 35311
Amount: EU99.40

Finaly, the Finance Dept. have found your application. It is already processed, please, check whether you received your money.



Regards, official representative


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faridisham
post Mar 21 2011, 11:42 AM
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QUOTE (IFX Katerine @ Mar 21 2011, 06:34 PM) *
Finaly, the Finance Dept. have found your application. It is already processed, please, check whether you received your money.


Got it. Thanks
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fxtrader
post Mar 22 2011, 03:39 PM
Post #417
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Hello
I made withdrawal from my partner account but not received.
2011.03.19 13:48 Withdraw 130$ LibertyReserve - U2149113
my partner account: 169462
thanks

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IFX Alexandra
post Mar 23 2011, 09:12 AM
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QUOTE (fxtrader @ Mar 22 2011, 04:39 PM) *
Hello
I made withdrawal from my partner account but not received.
2011.03.19 13:48 Withdraw 130$ LibertyReserve - U2149113
my partner account: 169462
thanks

There was no request. Your money was returned to your account.



Regards, official representative Alexandra Melyukhova


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kssumal
post Mar 27 2011, 09:07 PM
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I'm extremely disappointed. My LibertyReserve withdrawal is pending for almost 90 hours now. I requested it on Thursday and still not received the money. Please pay me ASAP.

Withdrawal request information:

Account: 1006598
Amount: 2716 USD
Name: KULDEEP SINGH
Payment System: LibertyReserve
Date/Time: 24.03.2011 / 09:28:19
e-mail: kssumal1@gmail.com
Transaction number or Ticket number/Wallet Number: 200768199/U8925430
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kssumal
post Mar 28 2011, 08:42 AM
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97 hours I am waiting and they still didn't pay me. This is getting very annoying that the finance department is always telling me : "your withdrawal is in process. it will be completed as soon as possible" but they didnt process my withdrawal yet!
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