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account can't log in
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ateng
post Oct 21, 2015, 03:58 AM
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post Oct 21, 2015, 03:58 AM
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Why my account can't log in at MT4 this problem start 20/10/2015 until now ...
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IFX Yvonne
post Oct 21, 2015, 04:52 AM
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post Oct 21, 2015, 04:52 AM
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QUOTE (ateng @ Oct 21 2015, 03:58 AM) *
Why my account can't log in at MT4 this problem start 20/10/2015 until now ...



Hi Ateng! Could you give us your trading account number as well as the screenshot of the error?



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ateng
post Oct 21, 2015, 09:01 AM
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post Oct 21, 2015, 09:01 AM
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QUOTE (IFX Yvonne @ Oct 21 2015, 11:52 AM) *
Hi Ateng! Could you give us your trading account number as well as the screenshot of the error?

They have no error but can't log in.. account no 7496176
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IFX Yvonne
post Oct 22, 2015, 03:02 AM
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post Oct 22, 2015, 03:02 AM
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QUOTE (ateng @ Oct 21 2015, 09:01 AM) *
They have no error but can't log in.. account no 7496176


Hi Ateng! Make sure to enter the correct password and username. Double check the server address as well as your Internet provider.



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