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Bonus Issues |
Feb 10, 2010, 07:52 AM
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#41
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Group: Members Posts: 1 Joined: February 10, 2010 Member No.: 1,168 |
Feb 10, 2010, 07:52 AM
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#41
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please help
I do not know what reply ,I should do had more than 1 week no answer to the certainty I do not know, whether at work or not I enclose my letters to the department of finance and support thanks for the help dear : sir How long should I wait for an explanation from you thx --- On Sun, 2/7/10, rony arifin <bujaria2000@yahoo.com> wrote: From: rony arifin <bujaria2000@yahoo.com> Subject: Fw: Re: Fw: Re: Fw: Status deposit To: support@instaforex.com Cc: eng.finance@instaforex.com Date: Sunday, February 7, 2010, 11:43 PM dear : Sir please explanation of InstaForex I've got one week deposit is not received an answer please explain once again thanks Rony Arifin --- On Thu, 2/4/10, InstaForex Support <support@mail.instaforex.com> wrote: From: InstaForex Support <support@mail.instaforex.com> Subject: Re: Fw: Re: Fw: Status deposit To: "rony arifin" <bujaria2000@yahoo.com> Date: Thursday, February 4, 2010, 9:11 AM Dear rony arifin, Information about deposit was passed to the Finance department. Deposit will be processed manually as it was not processed automatically. Please wait. If you have any questions please do not hesitate to contact us in future. Thank you for your letter. Sincerely yours, Client Service InstaForex Companies Group http://instaforex.com 2010/2/4 rony arifin <bujaria2000@yahoo.com> dear; sir please... help.... --- On Thu, 2/4/10, InstaForex Support <support@mail.instaforex.com> wrote: From: InstaForex Support <support@mail.instaforex.com> Subject: Re: Fw: Status deposit To: "rony arifin" <bujaria2000@yahoo.com> Date: Thursday, February 4, 2010, 12:24 AM Dear Rony Arifin, Your trading account will be credited at the working time of our Finance Deapartment. Finance Department working time: 8:00-17:00 (GTM 00) Please wait. We apologize. If you have any questions please do not hesitate to contact us in future. Thank you for your letter. Sincerely yours, Client Service InstaForex Companies Group http://instaforex.com 2010/2/4 rony arifin <bujaria2000@yahoo.com> dear : sir why not answer my email how the status of my deposit please ...., please .... thx --- On Wed, 2/3/10, rony arifin <bujaria2000@yahoo.com> wrote: From: rony arifin <bujaria2000@yahoo.com> Subject: Fw: Status deposit To: eng.finance@instaforex.com Cc: support@instaforex.com Date: Wednesday, February 3, 2010, 12:09 AM --- On Wed, 2/3/10, rony arifin <bujaria2000@yahoo.com> wrote: From: rony arifin <bujaria2000@yahoo.com> Subject: Status deposit To: eng.finance@instaforex.com Cc: support@instaforex.com Date: Wednesday, February 3, 2010, 12:08 AM please help and assurance from the status of my deposit My account number:52055 name:Rony Arifin I make a deposit on Monday, with the use transfer LR The attached proof of transfer of LR: Dear Rony, You have successfully sent a payment from your account U7061157 Date: 2/1/2010 08:12 Batch: 28263399 Sent To: U3365290 Amount: $150.00 Memo: Deposit to account 52055 I do charting with Mr Alexsander, Who said there was a problem with the automatic transfer system. In doing so manually. I wait until this time, i did not deposit into my account too ...? I do not know the problem...? please answer and the certainty of the status my deposit i wait an answer foy you. thanks Rony Arifin |
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Feb 10, 2010, 05:12 PM
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#42
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Group: Representative Posts: 1,204 Joined: June 9, 2009 From: Russia Member No.: 5 |
Feb 10, 2010, 05:12 PM
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#42
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Dear Rony,
Your deposit was not credited automatically due to the bug. We make an apology. Today your money has been added, please, check your trading account. Regards, official representative ________________________________________ Official Website | FAQ | Contacts | Blog |
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Feb 10, 2010, 06:34 PM
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#43
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Group: Banned Posts: 1,548 Joined: August 21, 2009 Member No.: 114 |
Feb 10, 2010, 06:34 PM
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#43
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hi i hope you're doing well i got a problem i deposited 8$ today but i didnt get it in my account and i used to get the money in the same min i deposite thanks Hello sir ,would you please mention your trading account number and LR acc number which you used to make the deposit ? we will be glad to help you Regards, |
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Feb 14, 2010, 02:07 PM
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#44
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Group: Members Posts: 4 Joined: February 14, 2010 Member No.: 1,206 |
Feb 14, 2010, 02:07 PM
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#44
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Dear Support,
I had created an account on Sunday, 14 February 2010 and deposited $1400 to my account via Liberty Reserve. As i know, deposit via Liberty Reserve will instantly credit the account within a few second. Unfortunately my account did not get the fund after deposit until now. I would like to ask for your help about the deposit problem, following is the detail of my account and the deposit: My account: 7022307 My Liberty Reserve account: U4933138 Detail of the deposit via Liberty Reserve (copy from LR email): Date: 2/14/2010 13:48 Batch: 29565557 From: U4933138 Sent To: U3365290 Amount: $1400.00 Memo: Deposit to account 7022307 Thanks for your help. Regards, Teo |
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Feb 15, 2010, 03:21 PM
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#45
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Group: Members Posts: 4 Joined: February 14, 2010 Member No.: 1,206 |
Feb 15, 2010, 03:21 PM
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#45
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Since my last deposit $1400 did not credit to my account, while waiting for the solution, i had create a new account again and try to deposit $1350, i also get the same problem, my money had been deducted but my account did not been credit.
Total pending deposit is $1400 + $1350 , please help me, i really worried about this. My second deposit detail is: My account: 7022476 My Liberty Reserve account: U4933138 Detail of the deposit via Liberty Reserve (copy from LR email): Date: 2/15/2010 15:08 Batch: 29656185 From: U4933138 Sent To: U3365290 Amount: $1350.00 Memo: Deposit to account 7022476 ------------------------------------------- Total deposit problem is $2750 ($1400 + $1350) now, please help me. |
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Feb 15, 2010, 06:24 PM
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#46
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Group: Members Posts: 4 Joined: February 14, 2010 Member No.: 1,206 |
Feb 15, 2010, 06:24 PM
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#46
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Since my last deposit $1400 did not credit to my account, while waiting for the solution, i had create a new account again and try to deposit $1350, i also get the same problem, my money had been deducted but my account did not been credit. Total pending deposit is $1400 + $1350 , please help me, i really worried about this. My second deposit detail is: My account: 7022476 My Liberty Reserve account: U4933138 Detail of the deposit via Liberty Reserve (copy from LR email): Date: 2/15/2010 15:08 Batch: 29656185 From: U4933138 Sent To: U3365290 Amount: $1350.00 Memo: Deposit to account 7022476 ------------------------------------------- Total deposit problem is $2750 ($1400 + $1350) now, please help me. Dear Support, The 2nd deposit ($1350) had been added to my 2nd account 7022476. Thank you for your help. But the 1st deposit ($1400) haven't added to my account, can you help me to check? The 1st deposit detail is: My account: 7022307 My Liberty Reserve account: U4933138 Detail of the deposit via Liberty Reserve (copy from LR email): Date: 2/14/2010 13:48 Batch: 29565557 From: U4933138 Sent To: U3365290 Amount: $1400.00 Memo: Deposit to account 7022307 Thank you. Hope you can help me. Regards, Teo |
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Feb 16, 2010, 10:18 AM
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#47
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Group: Representative Posts: 231 Joined: February 11, 2010 Member No.: 1,184 |
Feb 16, 2010, 10:18 AM
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#47
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Dear Support, The 2nd deposit ($1350) had been added to my 2nd account 7022476. Thank you for your help. But the 1st deposit ($1400) haven't added to my account, can you help me to check? The 1st deposit detail is: My account: 7022307 My Liberty Reserve account: U4933138 Detail of the deposit via Liberty Reserve (copy from LR email): Date: 2/14/2010 13:48 Batch: 29565557 From: U4933138 Sent To: U3365290 Amount: $1400.00 Memo: Deposit to account 7022307 Thank you. Hope you can help me. Regards, Teo Dear Sir, 1400 USD are credited to your account. Please, check your statement. Sorry for inconveniences. Regards, official representative Kirill Kuznetsov ________________________________________ Official Website | FAQ | Contacts | Weblog |
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Feb 16, 2010, 10:42 AM
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#48
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Group: Members Posts: 4 Joined: February 14, 2010 Member No.: 1,206 |
Feb 16, 2010, 10:42 AM
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#48
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Feb 16, 2010, 10:53 AM
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#49
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Group: Representative Posts: 231 Joined: February 11, 2010 Member No.: 1,184 |
Feb 16, 2010, 10:53 AM
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#49
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I had received the credit to my account, thank you for your help. You are welcome. Regards, official representative Kirill Kuznetsov ________________________________________ Official Website | FAQ | Contacts | Weblog |
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Feb 16, 2010, 06:34 PM
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#50
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Group: Banned Posts: 1,548 Joined: August 21, 2009 Member No.: 114 |
Feb 16, 2010, 06:34 PM
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#50
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Feb 18, 2010, 02:59 PM
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#51
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Group: Members Posts: 1 Joined: February 18, 2010 Member No.: 1,244 |
Feb 18, 2010, 02:59 PM
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#51
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i had paid via Liberty Reserve, i did not get fund credit to my account 141455
My instaforex account: 141455 My liberty reserve account: U8541666 Date: 2/18/2010 10:56 Batch: 29968000 Sent To: U3365290 Amount: $115.00 Memo: Deposit to account 141455 |
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Feb 18, 2010, 04:35 PM
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#52
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Group: Representative Posts: 231 Joined: February 11, 2010 Member No.: 1,184 |
Feb 18, 2010, 04:35 PM
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#52
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i had paid via Liberty Reserve, i did not get fund credit to my account 141455 My instaforex account: 141455 My liberty reserve account: U8541666 Date: 2/18/2010 10:56 Batch: 29968000 Sent To: U3365290 Amount: $115.00 Memo: Deposit to account 141455 We will check and process your payment as soon as possible. Regards, official representative Kirill Kuznetsov ________________________________________ Official Website | FAQ | Contacts | Weblog |
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Feb 19, 2010, 01:34 PM
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#53
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Group: Banned Posts: 1,548 Joined: August 21, 2009 Member No.: 114 |
Feb 19, 2010, 01:34 PM
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#53
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i had paid via Liberty Reserve, i did not get fund credit to my account 141455 My instaforex account: 141455 My liberty reserve account: U8541666 Date: 2/18/2010 10:56 Batch: 29968000 Sent To: U3365290 Amount: $115.00 Memo: Deposit to account 141455 Hello dear 115 usd added to your trading already already +your deposit bonus we are pleased to serve you anytime happy trading with us Regards |
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Feb 24, 2010, 03:44 AM
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#54
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Group: Members Posts: 1 Joined: February 24, 2010 Member No.: 1,291 |
Feb 24, 2010, 03:44 AM
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#54
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Request Status regarding deposit through Liqpay.
Acct no. 59750 Payment: Liqpay Date: 02/17/2010 Amount: 50 usd It has cleared my bank, but and I have a capture picture of the cleared funds. Did a couple of deposits through liqpay in the past and it was "auto-deposit" into the platform. But this one seem not to, cause platform balance is $0.00 Thank you for your prompt attention. |
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Feb 24, 2010, 09:51 AM
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#55
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Group: Representative Posts: 231 Joined: February 11, 2010 Member No.: 1,184 |
Feb 24, 2010, 09:51 AM
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#55
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Request Status regarding deposit through Liqpay. Acct no. 59750 Payment: Liqpay Date: 02/17/2010 Amount: 50 usd It has cleared my bank, but and I have a capture picture of the cleared funds. Did a couple of deposits through liqpay in the past and it was "auto-deposit" into the platform. But this one seem not to, cause platform balance is $0.00 Thank you for your prompt attention. We have not recieved your money to the company's account, because it was cancelled by LiqPay. You should contact LiqPay support and return your funds. If LiqPay is not convenient for you, you can try another payment system. Regards, official representative Kirill Kuznetsov ________________________________________ Official Website | FAQ | Contacts | Weblog |
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Feb 27, 2010, 07:01 PM
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#56
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Group: Banned Posts: 1,548 Joined: August 21, 2009 Member No.: 114 |
Feb 27, 2010, 07:01 PM
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#56
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Request Status regarding deposit through Liqpay. Acct no. 59750 Payment: Liqpay Date: 02/17/2010 Amount: 50 usd It has cleared my bank, but and I have a capture picture of the cleared funds. Did a couple of deposits through liqpay in the past and it was "auto-deposit" into the platform. But this one seem not to, cause platform balance is $0.00 Thank you for your prompt attention. Many trader use Liqpay to make deposits to their accounts usually face the same problem u face i think you may have to use other deposits methods that will be easier and faster to fund your account Good luck in your trades and have anice time with us Regards |
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Mar 1, 2010, 08:48 PM
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#57
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Group: Members Posts: 1 Joined: March 1, 2010 Member No.: 1,351 |
Mar 1, 2010, 08:48 PM
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#57
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1)7025178
2) Moneybookers and paid by Visa 3) Today 4) $50 USD The balance has not appeared in my account yet... I'd like to be able to get started trade. Thank you. |
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Mar 2, 2010, 02:45 AM
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#58
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Group: Members Posts: 1 Joined: March 2, 2010 Member No.: 1,354 |
Mar 2, 2010, 02:45 AM
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#58
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i had paid via Liberty Reserve, i did not get fund credit to my account 7025165
My instaforex account: 7025165 My liberty reserve account: U1810546 Date: 3/1/2010 18:51 Batch: 31144120 Sent To: U3365290 Amount: $150.00 Memo: Deposit to account 7025165 |
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Mar 2, 2010, 03:45 PM
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#59
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Group: Banned Posts: 1,548 Joined: August 21, 2009 Member No.: 114 |
Mar 2, 2010, 03:45 PM
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#59
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1)7025178 2) Moneybookers and paid by Visa 3) Today 4) $50 USD The balance has not appeared in my account yet... I'd like to be able to get started trade. Thank you. Hello, we checked your deposit and it's already cleared in your trading account , please check your account now sorry and have nice trading with us for any questions and support you can contact us ifx_arabic@yahoo.com or send email to arabic.support@instaforex.com Regards |
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Mar 2, 2010, 03:58 PM
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#60
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Group: Banned Posts: 1,548 Joined: August 21, 2009 Member No.: 114 |
Mar 2, 2010, 03:58 PM
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#60
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i had paid via Liberty Reserve, i did not get fund credit to my account 7025165 My instaforex account: 7025165 My liberty reserve account: U1810546 Date: 3/1/2010 18:51 Batch: 31144120 Sent To: U3365290 Amount: $150.00 Memo: Deposit to account 7025165 Hello dear,your money will be credited to your trading account today within hrs. Sorry for inconveniences, for any questions and support you can contact us ifx_arabic@yahoo.com or send email to arabic.support@instaforex.com Have anice trading with US Regards |
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