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InstaForex | Forex Forum | Forex world | InstaForex Forum _ Support Section _ Where is the Money?
Posted by: InstaChina Jan 5, 2015, 11:23 AM
1021374, Deposit on 30th, Dec, 2014, two deals, all the orders were send to support@mail.instaforex.com, but was still not added TILL NOW.
7421626, one Withdraws on 13th, Dec, 2014,, the other was made on 20th, Dec, 2014, two withdraws were not arrived to the client TILL NOW.
so many times contact with Support and Finance Department, always the same reply:
InstaForex_Finance: It will be recedited as soon as possible.
InstaForex_Finance: Kindly ask you to wait.
Anyone who can push these matters resolved?
Posted by: IFX Yvonne Jan 7, 2015, 08:56 AM
7421626, one Withdraws on 13th, Dec, 2014,, the other was made on 20th, Dec, 2014, two withdraws were not arrived to the client TILL NOW.
so many times contact with Support and Finance Department, always the same reply:
Anyone who can push these matters resolved?
Dear Sir,
Withdrawals from account 7421626 were processed already. Please contact with China Union Pay.
Posted by: InstaChina Jan 7, 2015, 09:13 AM
Withdrawals from account 7421626 were processed already. Please contact with China Union Pay.
Please send me the orders from InstaForex to CUP, and, give me the contact info of the Company you used with CUP.
and, How about the deposits with 1021374?
Posted by: yyqsg Jan 20, 2015, 03:57 PM
Problem solved already
Posted by: IFX Yvonne Jan 21, 2015, 08:03 AM
Dear Sir,
Is there anything I can help you with?
Posted by: vytas99 Jan 29, 2015, 07:51 AM
My request for withdrawal between accounts at 2015-01-27 18:55:16 from account 5331797 2015-01-27 is not processed
My request for withdrawal between accounts at 28/01/2015 08:40:32 from account 5331797 2015-01-27 is not processed
My request for withdrawal between accounts at 28/01/2015 08:36:37 from account 5331771 2015-01-27 is not processed
Problem solved
Posted by: IFX Yvonne Jan 29, 2015, 09:25 AM
My request for withdrawal between accounts at 28/01/2015 08:40:32 from account 5331797 2015-01-27 is not processed
My request for withdrawal between accounts at 28/01/2015 08:36:37 from account 5331771 2015-01-27 is not processed
Problem solved
Dear Sir,
I would like to clarify if your problem has been solved already? If not yet, please provide the payment method. Thank you.
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