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Where is the Money?, CUP deposit and withdraws did not work
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InstaChina
post Jan 5 2015, 11:23 AM
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1021374, Deposit on 30th, Dec, 2014, two deals, all the orders were send to support@mail.instaforex.com, but was still not added TILL NOW.

7421626, one Withdraws on 13th, Dec, 2014,, the other was made on 20th, Dec, 2014, two withdraws were not arrived to the client TILL NOW.

so many times contact with Support and Finance Department, always the same reply:
QUOTE
InstaForex_Finance: Information is sent to the manager for checking.
InstaForex_Finance: It will be recedited as soon as possible.
InstaForex_Finance: Kindly ask you to wait.


Anyone who can push these matters resolved?



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IFX Yvonne
post Jan 7 2015, 08:56 AM
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QUOTE (InstaChina @ Jan 5 2015, 11:23 AM) *
1021374, Deposit on 30th, Dec, 2014, two deals, all the orders were send to support@mail.instaforex.com, but was still not added TILL NOW.

7421626, one Withdraws on 13th, Dec, 2014,, the other was made on 20th, Dec, 2014, two withdraws were not arrived to the client TILL NOW.

so many times contact with Support and Finance Department, always the same reply:


Anyone who can push these matters resolved?



Dear Sir,

Withdrawals from account 7421626 were processed already. Please contact with China Union Pay.



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InstaChina
post Jan 7 2015, 09:13 AM
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Group: Members
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Member No.: 110

QUOTE (IFX Yvonne @ Jan 7 2015, 09:56 AM) *
Dear Sir,

Withdrawals from account 7421626 were processed already. Please contact with China Union Pay.


Please send me the orders from InstaForex to CUP, and, give me the contact info of the Company you used with CUP.

and, How about the deposits with 1021374?



InstaForex未受任何监管,经常克扣客户盈利及奖励

请联系QQ 105360942,为您推荐值得信赖的大公司!
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yyqsg
post Jan 20 2015, 03:57 PM
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Problem solved already
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IFX Yvonne
post Jan 21 2015, 08:03 AM
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QUOTE (yyqsg @ Jan 20 2015, 03:57 PM) *
Problem solved already



Dear Sir,

Is there anything I can help you with?



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vytas99
post Jan 29 2015, 07:51 AM
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My request for withdrawal between accounts at 2015-01-27 18:55:16 from account 5331797 2015-01-27 is not processed
My request for withdrawal between accounts at 28/01/2015 08:40:32 from account 5331797 2015-01-27 is not processed
My request for withdrawal between accounts at 28/01/2015 08:36:37 from account 5331771 2015-01-27 is not processed

Problem solved

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IFX Yvonne
post Jan 29 2015, 09:25 AM
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QUOTE (vytas99 @ Jan 29 2015, 07:51 AM) *
My request for withdrawal between accounts at 2015-01-27 18:55:16 from account 5331797 2015-01-27 is not processed
My request for withdrawal between accounts at 28/01/2015 08:40:32 from account 5331797 2015-01-27 is not processed
My request for withdrawal between accounts at 28/01/2015 08:36:37 from account 5331771 2015-01-27 is not processed

Problem solved



Dear Sir,

I would like to clarify if your problem has been solved already? If not yet, please provide the payment method. Thank you.



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