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can't connect to my account |
Jun 11, 2016, 03:16 PM
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#1
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Group: Members Posts: 3 Joined: June 9, 2016 Member No.: 28,566 |
Jun 11, 2016, 03:16 PM
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#1
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Hello! i can't connect to my account anymore it say wrong id or password (it's not) and when i try to recover it it say "The requested account is either archived or deleted. Please contact our support team to know whether it is possible to recover it." did my account get hacked or something?
thx for your help |
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Jun 13, 2016, 04:35 AM
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#2
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Group: Representative Posts: 410 Joined: April 1, 2013 Member No.: 21,166 |
Jun 13, 2016, 04:35 AM
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#2
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Hello! i can't connect to my account anymore it say wrong id or password (it's not) and when i try to recover it it say "The requested account is either archived or deleted. Please contact our support team to know whether it is possible to recover it." did my account get hacked or something? thx for your help Dear Sir, Have you tried to contact the Online Chat Support about this? If not yet, kindly specify your trading account number. Thank you. |
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Jun 14, 2016, 07:34 AM
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#3
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Group: Representative Posts: 410 Joined: April 1, 2013 Member No.: 21,166 |
Jun 14, 2016, 07:34 AM
Post
#3
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Hello! i can't connect to my account anymore it say wrong id or password (it's not) and when i try to recover it it say "The requested account is either archived or deleted. Please contact our support team to know whether it is possible to recover it." did my account get hacked or something? thx for your help Dear Sir, The Online Chat Support Department will contact you about this matter. |
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