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Bonus Issues |
Sep 3, 2010, 05:35 AM
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#121
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Group: Members Posts: 10 Joined: September 3, 2010 From: India Member No.: 4,108 |
Sep 3, 2010, 05:35 AM
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#121
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HI,
My a/c number is 175185. I had made an wire transfer of 1000$ from My bank in Bank Of India on 24th August. My bank says the transaction has been success ful and the a/c has been credited since 3 days. But I don't see the amount in in my trading a/c. Could you please track the issue and solve it asap. regards PKSwain |
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Sep 3, 2010, 09:13 AM
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#122
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Group: Representative Posts: 1,204 Joined: June 9, 2009 From: Russia Member No.: 5 |
Sep 3, 2010, 09:13 AM
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#122
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HI, My a/c number is 175185. I had made an wire transfer of 1000$ from My bank in Bank Of India on 24th August. My bank says the transaction has been success ful and the a/c has been credited since 3 days. But I don't see the amount in in my trading a/c. Could you please track the issue and solve it asap. regards PKSwain Dear PKSwain, To check it, we need to know all the banking details. Please, send us a copy of your SWIFT. You can send it to: ea [at] instaforex.com Regards, official representative ________________________________________ Official Website | FAQ | Contacts | Blog |
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Sep 3, 2010, 09:35 AM
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#123
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Group: Representative Posts: 1,204 Joined: June 9, 2009 From: Russia Member No.: 5 |
Sep 3, 2010, 09:35 AM
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#123
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Kindly process my deposit which details are as follows: Trading acct. number 7062946 Payment method Liberty Reserve Payment from account no U4936854 Date: 8/30/2010 18:33 Batch: 43884210 Sent To: U3365290 Amount: $50.00 Memo: Deposit to account 7062946 Dear Sir, Please, fill in this application, and your lost deposit will found and credited. Regards, official representative ________________________________________ Official Website | FAQ | Contacts | Blog |
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Sep 3, 2010, 01:06 PM
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#124
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Group: Members Posts: 10 Joined: June 21, 2010 From: Nigeria Member No.: 3,004 |
Sep 3, 2010, 01:06 PM
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#124
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Sorry Katerine, but I so far I have filled that form more than four times but still nothing, I even sent an email to to finance but all in vain, I am in a hot soup. Please Heeeeeeeeelp!
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Sep 3, 2010, 07:05 PM
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#125
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Group: Members Posts: 3 Joined: September 3, 2010 Member No.: 4,121 |
Sep 3, 2010, 07:05 PM
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#125
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hello, why have not I deposit into my account, please the help, thank you,
E8800953 eurogoldash account 02/09/2010 09:50:02 105434714 P1359105 $ 49.50 Memo: InstaPAYMENT-3003948; 347 931 Merchant Memo: |
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Sep 4, 2010, 03:05 PM
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#126
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Group: Representative Posts: 1,204 Joined: June 9, 2009 From: Russia Member No.: 5 |
Sep 4, 2010, 03:05 PM
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#126
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hello, why have not I deposit into my account, please the help, thank you, E8800953 eurogoldash account 02/09/2010 09:50:02 105434714 P1359105 $ 49.50 Memo: InstaPAYMENT-3003948; 347 931 Merchant Memo: Dear Sir, Your application has been processed. Please, check your trading account. Regards, official representative ________________________________________ Official Website | FAQ | Contacts | Blog |
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Sep 4, 2010, 03:19 PM
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#127
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Group: Representative Posts: 1,204 Joined: June 9, 2009 From: Russia Member No.: 5 |
Sep 4, 2010, 03:19 PM
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#127
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Sorry Katerine, but I so far I have filled that form more than four times but still nothing, I even sent an email to to finance but all in vain, I am in a hot soup. Please Heeeeeeeeelp! Sorry for that. Your applications have been received by the finance department. But the problem is that your account is registered in PAMM-system, that's why the payment hasn't being processed for so long. We will try to fix the problem on Monday. We make apology for inconvenience. Regards, official representative ________________________________________ Official Website | FAQ | Contacts | Blog |
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Sep 4, 2010, 06:24 PM
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#128
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Group: Members Posts: 3 Joined: September 3, 2010 Member No.: 4,121 |
Sep 4, 2010, 06:24 PM
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#128
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Sep 6, 2010, 04:50 AM
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#129
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Group: Members Posts: 10 Joined: September 3, 2010 From: India Member No.: 4,108 |
Sep 6, 2010, 04:50 AM
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#129
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Dear PKSwain, To check it, we need to know all the banking details. Please, send us a copy of your SWIFT. You can send it to: ea [at] instaforex.com Hi Katerine, I have sent the swift copy details to ap on saturday. Mistakenly my bank has not mentioned my trading a/c number in the transaction details. That might be the issue. Plz look into it asap and credit it to my a/c : 175185. Thanks in advance. |
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Sep 6, 2010, 08:42 AM
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#130
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Group: Representative Posts: 1,204 Joined: June 9, 2009 From: Russia Member No.: 5 |
Sep 6, 2010, 08:42 AM
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#130
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ok thanks for helping me, have a nice day, good luck, Respectfully, JIMMY ZULYARMAN You are welcome! Good luck! Regards, official representative ________________________________________ Official Website | FAQ | Contacts | Blog |
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Sep 6, 2010, 11:00 AM
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#131
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Group: Representative Posts: 1,204 Joined: June 9, 2009 From: Russia Member No.: 5 |
Sep 6, 2010, 11:00 AM
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#131
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Hi Katerine, I have sent the swift copy details to ap on saturday. Mistakenly my bank has not mentioned my trading a/c number in the transaction details. That might be the issue. Plz look into it asap and credit it to my a/c : 175185. Thanks in advance. Hello. Unfortunately, the finance department can not find your deposit. Please, specify the number of transaction, and we will try to search once again. It looks like that: TTI009C919341/10. Regards, official representative ________________________________________ Official Website | FAQ | Contacts | Blog |
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Sep 6, 2010, 11:09 AM
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#132
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Group: Members Posts: 10 Joined: September 3, 2010 From: India Member No.: 4,108 |
Sep 6, 2010, 11:09 AM
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#132
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Hello. Unfortunately, the finance department can not find your deposit. Please, specify the number of transaction, and we will try to search once again. It looks like that: TTI009C919341/10. Hi Katerine, Sending bank's TRN : 5550ORTT1000073 Plz Check with ap and ea@instaforex .com mail the Swift copy is in their mail. A copy is attached here for your ref. I have been waiting for this since last 10 days. thanks |
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Sep 6, 2010, 04:00 PM
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#133
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Group: Members Posts: 10 Joined: September 3, 2010 From: India Member No.: 4,108 |
Sep 6, 2010, 04:00 PM
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#133
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Hi Katerine, Sending bank's TRN : 5550ORTT1000073 Plz Check with ap and ea@instaforex .com mail the Swift copy is in their mail. A copy is attached here for your ref. I have been waiting for this since last 10 days. thanks Hi Katerine, Any updates on the issue, I am doomed, Its already 11 days and there is no sign of my money. When can I have it? |
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Sep 6, 2010, 04:22 PM
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#134
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Group: Representative Posts: 1,204 Joined: June 9, 2009 From: Russia Member No.: 5 |
Sep 6, 2010, 04:22 PM
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#134
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Sorry Katerine, but I so far I have filled that form more than four times but still nothing, I even sent an email to to finance but all in vain, I am in a hot soup. Please Heeeeeeeeelp! Fortunately, your application was forund and the money is already credited to your account. Please, check that. Regards, official representative ________________________________________ Official Website | FAQ | Contacts | Blog |
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Sep 6, 2010, 06:05 PM
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#135
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Group: Representative Posts: 1,204 Joined: June 9, 2009 From: Russia Member No.: 5 |
Sep 6, 2010, 06:05 PM
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#135
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Hi Katerine, Any updates on the issue, I am doomed, Its already 11 days and there is no sign of my money. When can I have it? Dear Sir, I'm trying to do my best to help you. Please, tell me the exact date, when the money was transferred. We will try to search it by date. Regards, official representative ________________________________________ Official Website | FAQ | Contacts | Blog |
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Sep 7, 2010, 05:55 AM
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#136
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Group: Members Posts: 10 Joined: September 3, 2010 From: India Member No.: 4,108 |
Sep 7, 2010, 05:55 AM
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#136
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Dear Sir, I'm trying to do my best to help you. Please, tell me the exact date, when the money was transferred. We will try to search it by date. As you can see from the swift copy the transfer was initiated on 24-August-2010. Again on 31st of August the Beneficiary details has been confirmed by my bank to the correspondent bank in USA. see the details below. Sending bank's TRN : 5550ORTT1000073 Transaction Reference : MXMLS1008272373 Followed by the description of Beneficiary. Its already 2 weeks from the date of transaction. Plz check your mail. Both the SWIFT details are attached to the mail. You can find all details inside. Plzzzzz help. |
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Sep 7, 2010, 12:55 PM
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#137
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Group: Members Posts: 10 Joined: September 3, 2010 From: India Member No.: 4,108 |
Sep 7, 2010, 12:55 PM
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#137
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As you can see from the swift copy the transfer was initiated on 24-August-2010. Again on 31st of August the Beneficiary details has been confirmed by my bank to the correspondent bank in USA. see the details below. Sending bank's TRN : 5550ORTT1000073 Transaction Reference : MXMLS1008272373 Followed by the description of Beneficiary. Its already 2 weeks from the date of transaction. Plz check your mail. Both the SWIFT details are attached to the mail. You can find all details inside. Plzzzzz help. Sorry Katerine, But we are entering the 15th day and yet no update on my funds. Will I see it in my life? I am feeling frustrated! \PKS |
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Sep 7, 2010, 03:20 PM
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#138
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Group: Representative Posts: 1,204 Joined: June 9, 2009 From: Russia Member No.: 5 |
Sep 7, 2010, 03:20 PM
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#138
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Dear pkswain,
I understand what you might feel. But believe me, me and my colleagues are trying to do our best to solve the problem. We are afraid, you sent the money to the wrong recipient, because we cannot find the payment with your banking details at our account. Our management was also involved. So I ask you to wait a little more. I will inform you here about the results. Rely on your understanding. Regards, official representative ________________________________________ Official Website | FAQ | Contacts | Blog |
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Sep 7, 2010, 06:41 PM
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#139
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Group: Members Posts: 2 Joined: September 7, 2010 Member No.: 4,186 |
Sep 7, 2010, 06:41 PM
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#139
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Please help me!
My account is 7062983 I have made a deposite of USD 1031 by Moneybookers on 2 Sept and I have not receive it in my account I have already fill in the payment notification form. I even had a Instaforex staff to call me on this issue but the line was not good and the person did not speak english well. She said that she will email me at sohct84@yahoo.com details on how to proceed but that did not happen! I have made a earlier deposite of USD 100 using the same method and that went well. Why is it this time there is a problem??? Please help me! |
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Sep 8, 2010, 08:31 AM
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#140
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Group: Members Posts: 10 Joined: September 3, 2010 From: India Member No.: 4,108 |
Sep 8, 2010, 08:31 AM
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#140
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Dear pkswain, I understand what you might feel. But believe me, me and my colleagues are trying to do our best to solve the problem. We are afraid, you sent the money to the wrong recipient, because we cannot find the payment with your banking details at our account. Our management was also involved. So I ask you to wait a little more. I will inform you here about the results. Rely on your understanding. Dear katerine, I appreciate your efforts. But the question of wrong recipient does not arise at all. All the information provided in the SWIFT copy is same as mentioned in the website client cabinet. It will be your banker who can tell us what is wrong with the transaction. Plz check this with your bank and appraise me. If something is wrong, we will recall the transfer and initiate a fresh one. But by waiting only is not going to get us any solution. This is a precarious situation I have never come across, mostly by a weeks time I get the either confirmation or issue detail from the bank. Hope you understand the problem. \PKS |
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