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Bonus Issues |
Sep 14, 2011, 10:28 PM
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#581
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Group: Members Posts: 143 Joined: February 24, 2011 Member No.: 8,619 |
Sep 14, 2011, 10:28 PM
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#581
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The finance department will tell you what should you do. The e-mail is finance [at] instaforex.com. Hello, The client got a reply from the finance department that he should request a charge-back again, but the client can't make this request again. He wanted to ensure good relations with your company and so he canceled the previous charge-back order. The AlertPay support told him that If he canceled the charge-back order, he won't be able to make this request again. As he trust InstaForex, he confirmed the cancellation of the request. Now, he can't request another charge-back order, so what should he do now? Thanks |
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Sep 15, 2011, 10:19 AM
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#582
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Group: Representative Posts: 349 Joined: January 24, 2011 From: Kaliningrad, Russia Member No.: 8,236 |
Sep 15, 2011, 10:19 AM
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#582
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Now, he can't request another charge-back order, so what should he do now? Thanks Have you already asked about it the finance department? Regards, official representative Kseniya Lobas ________________________________________ Official Website | FAQ | Contacts | Weblog |
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Sep 15, 2011, 11:43 AM
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#583
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Group: Members Posts: 9 Joined: August 20, 2011 Member No.: 11,487 |
Sep 15, 2011, 11:43 AM
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#583
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WHY? my balance become -3 222.08
i cant widraw my accnt.nothing respon from insta,, mybe u can see accnt 7120480 name noffem pasw investor FigAy826 WHERE MY DEPOSIT AND BALANCE??? |
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Sep 15, 2011, 11:59 AM
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#584
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Group: Members Posts: 9 Joined: August 20, 2011 Member No.: 11,487 |
Sep 15, 2011, 11:59 AM
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#584
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DetailedStatement..why?i try for widraw 2 week ogo,,but stiil pending and cancel
Attached File(s)
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Sep 15, 2011, 02:18 PM
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#585
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Group: Members Posts: 143 Joined: February 24, 2011 Member No.: 8,619 |
Sep 15, 2011, 02:18 PM
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#585
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Have you already asked about it the finance department? Their reply: Dear Client, You should withdraw your payments. It cannot be credited to the trading account. If you have any questions please do not hesitate to contact us in future. Thank you for your letter. ========= But as I said, the client can't request charge-back again due to AlertPay rules, What to do now? why the deposit can't be credited to the account? |
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Sep 15, 2011, 02:46 PM
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#586
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Group: Members Posts: 143 Joined: February 24, 2011 Member No.: 8,619 |
Sep 15, 2011, 02:46 PM
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#586
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Their reply: Dear Client, You should withdraw your payments. It cannot be credited to the trading account. If you have any questions please do not hesitate to contact us in future. Thank you for your letter. ========= But as I said, the client can't request charge-back again due to AlertPay rules, What to do now? why the deposit can't be credited to the account? problem was solved with the finance department. Thank you |
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Sep 15, 2011, 04:01 PM
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#587
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Group: Members Posts: 620 Joined: October 18, 2010 Member No.: 4,993 |
Sep 15, 2011, 04:01 PM
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#587
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problem was solved with the finance department. Thank you Great! I was glad to help you! Regards, official representative Alexandra Melyukhova ________________________________________ Official Website | FAQ | Contacts | Weblog |
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Sep 16, 2011, 05:37 PM
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#588
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Group: Members Posts: 143 Joined: February 24, 2011 Member No.: 8,619 |
Sep 16, 2011, 05:37 PM
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#588
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Great! I was glad to help you! Thank you very much. But There is a small problem regarding the deposits. The account of the client is Cent Account, and the 2nd deposit was added 124.34 not 12434.00 ..i.e it is added as 124 Cent not 124 Dollar. Please revise this deposit, account no: 3010315 Thanks |
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Sep 17, 2011, 12:07 PM
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#589
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Group: Members Posts: 143 Joined: February 24, 2011 Member No.: 8,619 |
Sep 17, 2011, 12:07 PM
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#589
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Deposit Issue
Acc No: 309102 amount: 158.5$ method: LR, Wallet: u5242212 Date&Time: 09/05/2011 12:38 Thanks |
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Sep 17, 2011, 01:58 PM
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#590
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Group: Representative Posts: 349 Joined: January 24, 2011 From: Kaliningrad, Russia Member No.: 8,236 |
Sep 17, 2011, 01:58 PM
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#590
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Thank you very much. But There is a small problem regarding the deposits. The account of the client is Cent Account, and the 2nd deposit was added 124.34 not 12434.00 ..i.e it is added as 124 Cent not 124 Dollar. Please revise this deposit, account no: 3010315 Thanks Cheking. Regards, official representative Kseniya Lobas ________________________________________ Official Website | FAQ | Contacts | Weblog |
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Sep 17, 2011, 02:12 PM
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#591
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Group: Representative Posts: 349 Joined: January 24, 2011 From: Kaliningrad, Russia Member No.: 8,236 |
Sep 17, 2011, 02:12 PM
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#591
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WHY? my balance become -3 222.08 i cant widraw my accnt.nothing respon from insta,, mybe u can see accnt 7120480 name noffem pasw investor FigAy826 WHERE MY DEPOSIT AND BALANCE??? Hello! Please, contact the Dealer Department by the e-mail to get the comments. Regards, official representative Kseniya Lobas ________________________________________ Official Website | FAQ | Contacts | Weblog |
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Sep 17, 2011, 04:51 PM
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#592
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Group: Representative Posts: 349 Joined: January 24, 2011 From: Kaliningrad, Russia Member No.: 8,236 |
Sep 17, 2011, 04:51 PM
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#592
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Deposit Issue Acc No: 309102 amount: 158.5$ method: LR, Wallet: u5242212 Date&Time: 09/05/2011 12:38 Thanks Let me know the ID of your payment please. Regards, official representative Kseniya Lobas ________________________________________ Official Website | FAQ | Contacts | Weblog |
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Sep 17, 2011, 04:52 PM
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#593
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Group: Representative Posts: 349 Joined: January 24, 2011 From: Kaliningrad, Russia Member No.: 8,236 |
Sep 17, 2011, 04:52 PM
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#593
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Thank you very much. But There is a small problem regarding the deposits. The account of the client is Cent Account, and the 2nd deposit was added 124.34 not 12434.00 ..i.e it is added as 124 Cent not 124 Dollar. Please revise this deposit, account no: 3010315 Thanks The problem is solved! Regards, official representative Kseniya Lobas ________________________________________ Official Website | FAQ | Contacts | Weblog |
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Sep 17, 2011, 08:19 PM
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#594
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Group: Members Posts: 143 Joined: February 24, 2011 Member No.: 8,619 |
Sep 17, 2011, 08:19 PM
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#594
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Let me know the ID of your payment please. Hello, batch 69661582 the full details: QUOTE your transfer was successful! Thank you for choosing liberty reserve!
Payment mode account date 09/05/2011 12:38 batch 69661582 from u5242212 (mostafa ahmed) to u7777 (instaforex) amount $158.50 memo deposit to account 309102 payment purpose other |
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Sep 20, 2011, 09:59 AM
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#595
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Group: Representative Posts: 349 Joined: January 24, 2011 From: Kaliningrad, Russia Member No.: 8,236 |
Sep 20, 2011, 09:59 AM
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#595
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Regards, official representative Kseniya Lobas ________________________________________ Official Website | FAQ | Contacts | Weblog |
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Sep 27, 2011, 02:08 AM
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#596
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Group: Members Posts: 4 Joined: September 12, 2011 Member No.: 11,676 |
Sep 27, 2011, 02:08 AM
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#596
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Hi,
Could you please check my deposit status? Deposit Issue Acc No: 5050076 amount: 60USD and 3USD method: Moneybookers 3USD Date&Time: 09/27/2011 08:56am 60USD Date&Time: 09/27/2011 07:52am Thanks |
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Sep 27, 2011, 08:36 AM
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#597
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Group: Representative Posts: 1,204 Joined: June 9, 2009 From: Russia Member No.: 5 |
Sep 27, 2011, 08:36 AM
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#597
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Hello mdaemon,
Let me remind you that MoneyBookers deposits proceeding may take up to 24 working hours. Please, be patient. Regards, official representative ________________________________________ Official Website | FAQ | Contacts | Blog |
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Sep 28, 2011, 01:24 PM
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#598
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Group: Members Posts: 143 Joined: February 24, 2011 Member No.: 8,619 |
Sep 28, 2011, 01:24 PM
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#598
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Deposit Issue
Account no: 272654 Amount: 300$ via MoneyBookers: osama.kss@gmail.com Time & Date: 03:37 CET, 27/09/2011 |
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Sep 29, 2011, 10:51 AM
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#599
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Group: Members Posts: 620 Joined: October 18, 2010 Member No.: 4,993 |
Sep 29, 2011, 10:51 AM
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#599
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Deposit Issue Account no: 272654 Amount: 300$ via MoneyBookers: osama.kss@gmail.com Time & Date: 03:37 CET, 27/09/2011 Please send the screenshot of your passport to docs[at]mail.instaforex.com Regards, official representative Alexandra Melyukhova ________________________________________ Official Website | FAQ | Contacts | Weblog |
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Sep 29, 2011, 03:52 PM
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#600
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Group: Members Posts: 143 Joined: February 24, 2011 Member No.: 8,619 |
Sep 29, 2011, 03:52 PM
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#600
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