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Transfers between my Accounts were instantaneous. Why not now?
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aaoo
post Aug 14 2011, 11:37 PM
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The latest transfers made between my accounts have not been instantaneous. Before they were. I mean, just mouse click and one or two seconds after the money was transferred to the other account. Why not now?.

Thank you.
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IFX Kseniya
post Aug 16 2011, 02:08 PM
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QUOTE (aaoo @ Aug 15 2011, 01:37 AM) *
The latest transfers made between my accounts have not been instantaneous. Before they were. I mean, just mouse click and one or two seconds after the money was transferred to the other account. Why not now?.

Thank you.


Hello! Transfer can take from 1 to 7 working hours.



Regards, official representative Kseniya Lobas


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aaoo
post Aug 16 2011, 08:23 PM
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QUOTE (IFX Kseniya @ Aug 16 2011, 07:08 AM) *
Hello! Transfer can take from 1 to 7 working hours.


Hi Kseniya. Just to be more clear. I never had any delays before, until 11th Ago. So what could be the issue?. Do I need to send an email to finance to restore my accounts just like before that date?.

I know its a particular issue because I also manage other accounts (from friends) and his transfers between accounts are made instantly, just a few seconds after the click of the mouse.


Thank you.
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IFX Kseniya
post Aug 17 2011, 09:01 AM
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QUOTE (aaoo @ Aug 16 2011, 10:23 PM) *
Hi Kseniya. Just to be more clear. I never had any delays before, until 11th Ago. So what could be the issue?. Do I need to send an email to finance to restore my accounts just like before that date?.

I know its a particular issue because I also manage other accounts (from friends) and his transfers between accounts are made instantly, just a few seconds after the click of the mouse.


Thank you.


Specify your account number please, I'll check.



Regards, official representative Kseniya Lobas


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aaoo
post Aug 17 2011, 02:10 PM
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QUOTE (IFX Kseniya @ Aug 17 2011, 02:01 AM) *
Specify your account number please, I'll check.


3016274
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Kaktus
post Aug 18 2011, 11:55 AM
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Hi,

I wish to transfer funds between cent accounts #3032400 #3041206

enter the Transfer between accounts

Account number
3032400
Password
*******
Amount
100000

Continue push

Displays a message:
Information
There is no information to display.

What am I doing wrong?
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masterazam07
post Aug 19 2011, 10:07 AM
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hi insta,

i also having same problem here, where my money still pending for transferring.

i did transfer my money between account yesterday.but as at today ( almost 14 hours),there are still pending for transferring the money.

as far as we all concerned, the transfer only take 1-7 hours only..this is 2nd time i having this situation.

before this,the transfer was instantaneous. why lately,the transfer need to be confirm and always delay?
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IFX Kseniya
post Aug 19 2011, 10:24 AM
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QUOTE (IFX Kseniya @ Aug 17 2011, 11:01 AM) *
Specify your account number please, I'll check.

I see 2 transfers: from 3016274 to 3029949 (2011/08/17) and from 3016274 to 7051881 (2011/08/17). Have you already recеived money?



Regards, official representative Kseniya Lobas


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IFX Denis
post Aug 19 2011, 10:33 AM
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QUOTE (masterazam07 @ Aug 19 2011, 12:07 PM) *
hi insta,

i also having same problem here, where my money still pending for transferring.

i did transfer my money between account yesterday.but as at today ( almost 14 hours),there are still pending for transferring the money.

as far as we all concerned, the transfer only take 1-7 hours only..this is 2nd time i having this situation.

before this,the transfer was instantaneous. why lately,the transfer need to be confirm and always delay?

Please give me your account numbers - I'll try to check it.



Regards, PR manager Denis Grigoriev

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masterazam07
post Aug 19 2011, 12:48 PM
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QUOTE (IFX Denis @ Aug 19 2011, 05:33 PM) *
Please give me your account numbers - I'll try to check it.

transfer from 7131696 to 7131695

346596042 2011.08.18 22:35 balance OWN-MONEY 7131696-7131695 -1 000.00
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aaoo
post Aug 19 2011, 05:47 PM
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QUOTE (IFX Kseniya @ Aug 19 2011, 03:24 AM) *
I see 2 transfers: from 3016274 to 3029949 (2011/08/17) and from 3016274 to 7051881 (2011/08/17). Have you akready recеived money?


Yes, I received the money.
Thank you for your help Kseniya.
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IFX Kseniya
post Aug 22 2011, 02:57 PM
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QUOTE (aaoo @ Aug 19 2011, 07:47 PM) *
Yes, I received the money.
Thank you for your help Kseniya.


You're welcome!



Regards, official representative Kseniya Lobas


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masterazam07
post Sep 19 2011, 02:16 PM
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hi insta,

here again, same problem with my transferring money between account.

why insta always keep delay transferring my money?

please check and transfer it ASAP.thank you.

here the details:

transfer from 7131696 to 7131695

349269231 2011.09.16 22:01 balance OWN-MONEY 7131696-7131695 -768.67
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IFX Kseniya
post Sep 20 2011, 10:13 AM
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QUOTE (masterazam07 @ Sep 19 2011, 04:16 PM) *
hi insta,

here again, same problem with my transferring money between account.

why insta always keep delay transferring my money?

please check and transfer it ASAP.thank you.

here the details:

transfer from 7131696 to 7131695

349269231 2011.09.16 22:01 balance OWN-MONEY 7131696-7131695 -768.67


Hello! As I can see the transfer is done.



Regards, official representative Kseniya Lobas


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