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Affiliate Commission withdrawal problem
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101100
post May 13 2010, 09:23 AM
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Hi,
I am writing in this forum , after several futile attempts to withdraw my earned commision of 44$ to my moneybookers account. I had requested withdrawal a week back, and had sent several emails , did Live chat, and added in Skype & Yahoo, but still no reply or my money.

It is really sad, that Instaforex is doing this and if there was any problem, they should atleast reply.

My account no: is 101100
Please reply at the earliest
Thanks
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IFX Katerine
post May 13 2010, 10:20 AM
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QUOTE (101100 @ May 13 2010, 11:23 AM) *
Hi,
I am writing in this forum , after several futile attempts to withdraw my earned commision of 44$ to my moneybookers account. I had requested withdrawal a week back, and had sent several emails , did Live chat, and added in Skype & Yahoo, but still no reply or my money.

It is really sad, that Instaforex is doing this and if there was any problem, they should atleast reply.

My account no: is 101100
Please reply at the earliest
Thanks

Dear Sir,
Please, provide us the banking details of your withdrawal (payment system, account with payment system), and we will check the status of your request.

Regarding the fact, that you haven't still received any reply, please, send your claim to quality-control [at] instaforex.com, don't forget to specify the contacts you used and attach copies of the chats.



Regards, official representative


________________________________________
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101100
post May 13 2010, 10:28 AM
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QUOTE (IFX Katerine @ May 13 2010, 11:20 AM) *
Dear Sir,
Please, provide us the banking details of your withdrawal (payment system, account with payment system), and we will check the status of your request.

Regarding the fact, that you haven't still received any reply, please, send your claim to quality-control [at] instaforex.com, don't forget to specify the contacts you used and attach copies of the chats.



Thanks. As soon as I posted this in forum, I got the money in my moneybookers ( within 1 hour ) . Hope I need not do this again in future.
Thanks
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IFX Kirill
post May 13 2010, 05:08 PM
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QUOTE (101100 @ May 13 2010, 10:28 AM) *
Thanks. As soon as I posted this in forum, I got the money in my moneybookers ( within 1 hour ) . Hope I need not do this again in future.
Thanks


We are happy your problem is solved. If you will have any questions do not hesitate to contact us.



Regards, official representative Kirill Kuznetsov
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abheelash
post Aug 6 2010, 05:00 PM
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QUOTE (IFX Katerine @ May 13 2010, 11:20 AM) *
Dear Sir,
Please, provide us the banking details of your withdrawal (payment system, account with payment system), and we will check the status of your request.

Regarding the fact, that you haven't still received any reply, please, send your claim to quality-control [at] instaforex.com, don't forget to specify the contacts you used and attach copies of the chats.

Dear friend

I too facing same problem. Two week passed my $450 withdraw request returned. i did also live chat/sent mails no response. i too sad


My ID 152756
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IFX Kirill
post Aug 9 2010, 05:00 PM
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QUOTE (abheelash @ Aug 6 2010, 06:00 PM) *
Dear friend

I too facing same problem. Two week passed my $450 withdraw request returned. i did also live chat/sent mails no response. i too sad


My ID 152756


Dear Sir,
We have sent you a letter, please check your e-mail.



Regards, official representative Kirill Kuznetsov
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abheelash
post Aug 10 2010, 05:13 PM
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QUOTE (IFX Kirill @ Aug 9 2010, 05:00 PM) *
Dear Sir,
We have sent you a letter, please check your e-mail.


Dear Sir

Thank you very much. i got paid. Actually it was a small problem from my side. But thanks to Insta they considered my case and paid me today. I received $470. I will try to promote more and more.

thanks again

Pradeep
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Thomas Huff
post Feb 17 2011, 04:43 AM
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HI, im having problem with my withdrawal in my affiliate account. I always request withdrawal since last week. But every 2 days the money is always going back to my account. Im so tired always wait for nothing. Im starting to get disappointed with your broker. sad.gif Please process my withdrawal as soon as possible. Thanks

Account: 227053
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IFX Kseniya
post Feb 17 2011, 09:44 AM
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QUOTE (Thomas Huff @ Feb 17 2011, 05:43 AM) *
HI, im having problem with my withdrawal in my affiliate account. I always request withdrawal since last week. But every 2 days the money is always going back to my account. Im so tired always wait for nothing. Im starting to get disappointed with your broker. sad.gif Please process my withdrawal as soon as possible. Thanks

Account: 227053


Hello! Your problem is passed to the finance department. We'll try to find out the reasons for the delay quickly.



Regards, official representative Kseniya Lobas


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Thomas Huff
post Feb 17 2011, 12:28 PM
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QUOTE (IFX Kseniya @ Feb 17 2011, 09:44 AM) *
Hello! Your problem is passed to the finance department. We'll try to find out the reasons for the delay quickly.


Thanks, But still the same. the money came back again in my account as always. Do i have to make thousands of request. Its very disappointing. I really need money and already 2 weeks always like this.
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IFX Kseniya
post Feb 17 2011, 12:44 PM
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QUOTE (Thomas Huff @ Feb 17 2011, 01:28 PM) *
Thanks, But still the same. the money came back again in my account as always. Do i have to make thousands of request. Its very disappointing. I really need money and already 2 weeks always like this.


I've made a request to establish a reason of returning your money. Sorry for the inconvenience.



Regards, official representative Kseniya Lobas


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Thomas Huff
post Feb 17 2011, 12:54 PM
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QUOTE (IFX Kseniya @ Feb 17 2011, 12:44 PM) *
I've made a request to establish a reason of returning your money. Sorry for the inconvenience.


Is it true that the Partners agreement for withdrawing, you must have 3 active accounts. In order to get your money. If not then u cant withdraw
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IFX Kseniya
post Feb 17 2011, 02:31 PM
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QUOTE (Thomas Huff @ Feb 17 2011, 01:54 PM) *
Is it true that the Partners agreement for withdrawing, you must have 3 active accounts. In order to get your money. If not then u cant withdraw


Yes, it's true. The company is obliged to pay a partner commission only in case a Partner has attracted not less than 3 active in trading clients. You may find this condition here.



Regards, official representative Kseniya Lobas


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abheelash
post Apr 6 2011, 10:42 AM
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QUOTE (IFX Kseniya @ Feb 17 2011, 09:44 AM) *
Hello! Your problem is passed to the finance department. We'll try to find out the reasons for the delay quickly.

Dear Friends

i am geting my commission in time. I love insta. I am trying to promote more and more.

Thankyou

Pradeep
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IFX Kseniya
post Apr 7 2011, 07:43 AM
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QUOTE (abheelash @ Apr 6 2011, 12:42 PM) *
Dear Friends

i am geting my commission in time. I love insta. I am trying to promote more and more.

Thankyou

Pradeep


Hello! Thanks for your appreciating!



Regards, official representative Kseniya Lobas


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sevrfx
post May 9 2011, 01:04 AM
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i am your partner
my account number is 256102
i got a client
and he trade
and i earned in 2days about 1098 $
i demanded withdraw
i waited about 2 days
then in friday i saw a strange thing
1- i got an email with my statement say

InstaForex Companies Group
A/C No: 256102 Name: mohammed hamed 2011 May 6, 23:59
Closed Transactions:
Ticket Open Time Type Size Item Price S / L T / P Close Time Price Commission R/O Swap Trade P/L
65577498 2011.05.06 14:17 balance agent '1016786' - 2011-05-05 712.59
65607673 2011.05.06 17:24 balance WD363185 713.00 MBU odes-o.com -713.00
65627376 2011.05.06 20:56 balance CANCEL AUTOREF COMMISSIONS -1 098.33


[color="#000000"][/color]


what is cancel autoref commisions?
and why i do not get my money?
and also my acc now appear - 1098 , why it is minus?
and why i did not get my 3rd day commsions added?
please see my account and see my case as it is really a catastrophe

please solve quick
thanks
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IFX Katerine
post May 10 2011, 11:23 AM
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Hello sevrfx,

Since the Antifraud Department discovered the trading at your referral's account was made from your IP, it's been decided to cancel the commissions you received from that client. Please, contact the Antifraud Department via e-mail antifraud[at]mail.instaforex.com in case you have any questions.



Regards, official representative


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sevrfx
post May 11 2011, 05:50 AM
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katerine,
i emailed them 3 days ago with no reply
my daughter opens an account under my own ib
she use same ip address like me
she have a pamm account that is registered under my ib
when she got a client, she become to trade
then i got about 1100 $ commsions
when i tried to withdraw them, i got a proble and cancellation
now the 1100 $ re entered again in my acc
and i do not know, shall i continue my work as ib?
: and is it a mistake that my daughter open under my ib?
: and can i withdraw my fees?
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IFX Katerine
post May 11 2011, 08:56 AM
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QUOTE (sevrfx @ May 11 2011, 07:50 AM) *
katerine,
i emailed them 3 days ago with no reply
my daughter opens an account under my own ib
she use same ip address like me
she have a pamm account that is registered under my ib
when she got a client, she become to trade
then i got about 1100 $ commsions
when i tried to withdraw them, i got a proble and cancellation
now the 1100 $ re entered again in my acc
and i do not know, shall i continue my work as ib?
: and is it a mistake that my daughter open under my ib?
: and can i withdraw my fees?

Considering a pretension may take up to 10 busines days. Please, be patient.

I can only say that by regestering your daughter as your referral you broke clauses 4.7 and 5.5 of the Partnership agreement, which reads:
QUOTE
4.7. The Company has a right to annul this Agreement, in case a Partner has not attracted 3 or more Clients during 30 days from the moment of registration in the Company’s partnership program. These Clients can not be Partner’s closed relatives in case he is an individual and closed relatives of the founders, in case a Partner is a body corporate as well as Partner’s private accounts.

QUOTE
5.5. Partner may not get commissions from his/her own accounts and his/her relatives’ accounts, if he/she is physical body, and from private accounts of founders or their relatives’ accounts, if the Partner is corporate body.



Regards, official representative


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jacko9182
post Sep 21 2011, 06:31 PM
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its happening the same to my but in my case the amount its 588 euros, the keep telling me i have to wait 45 days first the told me that i can´t make a transfer to my other acount wich is set up in dollars ( i need it to open a pamm account) couse the will have to cover the moneybookers fees and then i say ok I will make a withdraw to my bank account so i cover the monebookers expensses and then the said tha due the +Skams+ in to the moneybookers system i will have to wait 45 days, for me the only +skam+] is the one they are doing, very very sad
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