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Cancel error orders / rebate |
Oct 28, 2014, 10:50 AM
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#1
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Group: Members Posts: 2 Joined: October 28, 2014 Member No.: 25,556 |
Oct 28, 2014, 10:50 AM
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#1
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Oct 28, 2014, 11:00 AM
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#2
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Group: Representative Posts: 410 Joined: April 1, 2013 Member No.: 21,166 |
Oct 28, 2014, 11:00 AM
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#2
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Dear Sir, May I get your trading account number please so we could help you? |
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Oct 28, 2014, 11:30 AM
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#3
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Group: Members Posts: 2 Joined: October 28, 2014 Member No.: 25,556 |
Oct 28, 2014, 11:30 AM
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#3
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5307391
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Oct 29, 2014, 10:03 AM
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#4
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Group: Representative Posts: 410 Joined: April 1, 2013 Member No.: 21,166 |
Oct 29, 2014, 10:03 AM
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#4
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5307391 Dear Sir, Please wait, I'd already forwarded your concern to my colleagues. I will get back to you right after I got a response from them. |
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Oct 30, 2014, 02:58 AM
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#5
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Group: Representative Posts: 410 Joined: April 1, 2013 Member No.: 21,166 |
Oct 30, 2014, 02:58 AM
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#5
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Dear Sir, Please wait, I'd already forwarded your concern to my colleagues. I will get back to you right after I got a response from them. Dear Sir, The rebate was cancelled according to the point 2.3. of the InstaRebate Customer Agreement: 2.3 If the Service discovers that any trade executed by the Customer is contrary to basic principles of any agreements of InstaForex Group, the Service reserves the right to deny the Customer a rebate and exclude the Customer from the Service. |
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