deposit my account problem - InstaForex | Forex Forum | Forex world | InstaForex Forum
Instant Forex Trading

Welcome Guest ( Log In | )

 
Add Reply   New Topic
deposit my account problem
 Topic Options
 
ikoder
post May 26, 2015, 03:47 PM
Post #1
Newbie
*
Group: Members
Posts: 1
Joined: May 26, 2015
Member No.: 26,270

post May 26, 2015, 03:47 PM
Post #1
hello , I deposit funds to my account on using skrill bank on 18/05/2015 09:35
customer support sent me email asking for scan of ID and i sent it to the email " ‫docs@mail.instaforex.com‬" as they asked
now after 8 days the money is not received to my account yet and I talked to the customer support four times and every time they said "your information is proceeded to finance department and sorry for delay" !!
now for how long should I wait again ?

account number : 2021874
Go to the top of the page
 
+Quote Post
 
 
IFX Yvonne
post May 27, 2015, 10:09 AM
Post #2
Advanced Member
***
Group: Representative
Posts: 410
Joined: April 1, 2013
Member No.: 21,166

post May 27, 2015, 10:09 AM
Post #2
QUOTE (ikoder @ May 26 2015, 03:47 PM) *
hello , I deposit funds to my account on using skrill bank on 18/05/2015 09:35
customer support sent me email asking for scan of ID and i sent it to the email " ‫docs@mail.instaforex.com‬" as they asked
now after 8 days the money is not received to my account yet and I talked to the customer support four times and every time they said "your information is proceeded to finance department and sorry for delay" !!
now for how long should I wait again ?

account number : 2021874



Dear Sir,

Please wait, I've already passed your concern to my colleagues and I'll get back to you right after I got a response from them. Thank you.



Go to the top of the page
 
+Quote Post
 
 
IFX Yvonne
post May 28, 2015, 04:16 AM
Post #3
Advanced Member
***
Group: Representative
Posts: 410
Joined: April 1, 2013
Member No.: 21,166

post May 28, 2015, 04:16 AM
Post #3
QUOTE (ikoder @ May 26 2015, 03:47 PM) *
hello , I deposit funds to my account on using skrill bank on 18/05/2015 09:35
customer support sent me email asking for scan of ID and i sent it to the email " ‫docs@mail.instaforex.com‬" as they asked
now after 8 days the money is not received to my account yet and I talked to the customer support four times and every time they said "your information is proceeded to finance department and sorry for delay" !!
now for how long should I wait again ?

account number : 2021874



Dear Sir,

Please check your account because it has been credited to your account last May 26, 2015 18.59:40. Thank you.



Go to the top of the page
 
+Quote Post
 


        1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 

Lo-Fi Version   Partnership with InstaForex   Open account in InstaForex   Support InstaForex Time is now: 29th March 2024 - 12:35 AM