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withdrawal epayments problem |
Apr 8, 2015, 05:42 PM
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#1
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Group: Members Posts: 85 Joined: April 29, 2011 From: Quebec city in Canada Member No.: 9,774 |
Apr 8, 2015, 05:42 PM
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#1
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hi i do a withdrawal at 7 april 2015 check here :
Dear Christine Racette, You have submitted the request for withdrawal from account 353393 Transfer details are presented below: Date and Time (GMT+2): 07/04/2015 17:59:59 Payment system: ePayments, account 000-414783 Total amount: 495.00 USD the financial department told to me its already proceed by side of instaforex but i received nothing no money and no email confirmation i sent email to financial department with a sreenshot on my wallet to proof i received nothing can you help me with that problem ?? |
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Apr 9, 2015, 02:46 AM
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#2
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Group: Representative Posts: 410 Joined: April 1, 2013 Member No.: 21,166 |
Apr 9, 2015, 02:46 AM
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#2
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hi i do a withdrawal at 7 april 2015 check here : Dear Christine Racette, You have submitted the request for withdrawal from account 353393 Transfer details are presented below: Date and Time (GMT+2): 07/04/2015 17:59:59 Payment system: ePayments, account 000-414783 Total amount: 495.00 USD the financial department told to me its already proceed by side of instaforex but i received nothing no money and no email confirmation i sent email to financial department with a sreenshot on my wallet to proof i received nothing can you help me with that problem ?? Hi Ifx.Benoit.Plourde! Please wait, I'd already forwarded your concern to my colleagues and I'll get back to you right after I got a response from them. |
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Apr 9, 2015, 09:24 AM
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#3
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Group: Members Posts: 85 Joined: April 29, 2011 From: Quebec city in Canada Member No.: 9,774 |
Apr 9, 2015, 09:24 AM
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#3
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ok i wait some good news by you thanks
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Apr 10, 2015, 03:49 AM
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#4
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Group: Representative Posts: 410 Joined: April 1, 2013 Member No.: 21,166 |
Apr 10, 2015, 03:49 AM
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#4
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ok i wait some good news by you thanks Hi IFX.Benoit.Plourde! Your withdrawal is already processed. Time (UTC): 4/8/2015 12:21:33 PM |
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Apr 10, 2015, 10:41 AM
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#5
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Group: Members Posts: 85 Joined: April 29, 2011 From: Quebec city in Canada Member No.: 9,774 |
Apr 10, 2015, 10:41 AM
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#5
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hi and thanks for your time i know in client cabinet my withdrawal is prosseced but i not received money in my epayments wallet i sent the proof at finance department but no news since my account is 353393
Dear Christine Racette, You have submitted the request for withdrawal from account 353393 Transfer details are presented below: Date and Time (GMT+2): 07/04/2015 17:59:59 Payment system: ePayments, account 000-414783 Total amount: 495.00 USD and epayments confirm to me instaforex dont deposit in my wallet the mistake is in your side are you able to send to me in my email chrirac@hotmail.com the proof with details about your transfer not only what we see in client cabinet in status thanks a lot |
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Apr 10, 2015, 12:04 PM
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#6
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Group: Representative Posts: 410 Joined: April 1, 2013 Member No.: 21,166 |
Apr 10, 2015, 12:04 PM
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#6
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hi and thanks for your time i know in client cabinet my withdrawal is prosseced but i not received money in my epayments wallet i sent the proof at finance department but no news since my account is 353393 Dear Christine Racette, You have submitted the request for withdrawal from account 353393 Transfer details are presented below: Date and Time (GMT+2): 07/04/2015 17:59:59 Payment system: ePayments, account 000-414783 Total amount: 495.00 USD and epayments confirm to me instaforex dont deposit in my wallet the mistake is in your side are you able to send to me in my email chrirac@hotmail.com the proof with details about your transfer not only what we see in client cabinet in status thanks a lot Hi IFX.Benoit.Plourde! Kindly wait, I'd already forwarded this matter to my colleagues and I'll get back to you right after I got a response from them. Your patience is highly appreciated. |
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Apr 10, 2015, 05:55 PM
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#7
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Group: Members Posts: 85 Joined: April 29, 2011 From: Quebec city in Canada Member No.: 9,774 |
Apr 10, 2015, 05:55 PM
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#7
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Hi IFX.Benoit.Plourde! Kindly wait, I'd already forwarded this matter to my colleagues and I'll get back to you right after I got a response from them. Your patience is highly appreciated. its ok now with support of epayments check here : Re: You have submitted the request for withdrawal support@epayments.com Ajouter aux contacts 09:27 À : chris rac support@epayments.com Dear Christine Racette, Instaforex has resent funds by our request. Please check. |
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Apr 13, 2015, 12:06 PM
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#8
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Group: Representative Posts: 410 Joined: April 1, 2013 Member No.: 21,166 |
Apr 13, 2015, 12:06 PM
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#8
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its ok now with support of epayments check here : Re: You have submitted the request for withdrawal support@epayments.com Ajouter aux contacts 09:27 À : chris rac support@epayments.com Dear Christine Racette, Instaforex has resent funds by our request. Please check. Hi Ifx.Benoit.Plourde! We're glad your problem has been solved already. |
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