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Account disqualified, why?!
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fxtrader
post Mar 8 2012, 09:36 AM
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Hello,
Why my account no. 8855734 is disqualified, Contest Real Scalping 6 Feb 2012 till 25 Feb 2012?
Thanks
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fxtrader
post Mar 10 2012, 10:17 PM
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any reply?
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IFX Alexandra
post Mar 13 2012, 09:28 AM
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QUOTE (fxtrader @ Mar 10 2012, 11:17 PM) *
any reply?


You have IP intersection.
2.5. In case of trading on two or more accounts from the same IP address, the Administration reserves the right to dismiss their owner(-s) . Thus, it is strongly not recommended to employ GPRS- and 3G- modems.



Regards, official representative Alexandra Melyukhova


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fxtrader
post Mar 14 2012, 09:29 AM
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QUOTE (IFX Alexandra @ Mar 13 2012, 10:28 AM) *
You have IP intersection.
2.5. In case of trading on two or more accounts from the same IP address, the Administration reserves the right to dismiss their owner(-s) . Thus, it is strongly not recommended to employ GPRS- and 3G- modems.


Hello,
I am supporter for InstaForex at Arabic forums and I report this problem for a client whose English is not good.
He used only one account. May you please clarify the other accounts he used in the contest?
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IFX Alexandra
post Mar 14 2012, 11:59 AM
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QUOTE (fxtrader @ Mar 14 2012, 10:29 AM) *
Hello,
I am supporter for InstaForex at Arabic forums and I report this problem for a client whose English is not good.
He used only one account. May you please clarify the other accounts he used in the contest?

No, I can't do this. This is the rules our company.



Regards, official representative Alexandra Melyukhova


________________________________________
Official Website | FAQ | Contacts | Weblog
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nugo
post Apr 9 2012, 08:52 AM
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hello mam,

may i ask you about RealScalping Contest 5-31 mar 2012
my contest acc : 8911867

My account was disqualified again, may I know what mistakes I made.
Can you explain the specifics of the violations that I made , so I can fix in the next contest.



Thank you
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IFX Alexandra
post Apr 10 2012, 01:55 PM
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QUOTE (nugo @ Apr 9 2012, 09:52 AM) *
hello mam,

may i ask you about RealScalping Contest 5-31 mar 2012
my contest acc : 8911867

My account was disqualified again, may I know what mistakes I made.
Can you explain the specifics of the violations that I made , so I can fix in the next contest.



Thank you

You have IP intersection plus opposite trades with account XXXXXX.
2.5. In case of trading on two or more accounts from the same IP address, the Administration reserves the right to dismiss their owner(-s) . Thus, it is strongly not recommended to employ GPRS- and 3G- modems.




Regards, official representative Alexandra Melyukhova


________________________________________
Official Website | FAQ | Contacts | Weblog
Go to the top of the page
 
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