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SuperFxIndo
post Oct 18, 2011, 05:28 AM
Post #1
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Posts: 3
Joined: October 12, 2011
Member No.: 11,952

post Oct 18, 2011, 05:28 AM
Post #1
Dear InstaForex

I am New Introduce Broker with InstaForex with Acc Number :327965 and Umbrella Account : 328676

At this time i have 2 clients and i just deposit their acc number with $1000 and $1500

They use local bank transfer in making deposit to me and i transfer their balance using my umbrella account

I just want to Ask :

* If sometimes they want to request withdrawal,how i can withdraw their account balance ?
(this mean : i can not send payment directly to them if my client funds not reduced and go into my umbrella account )

I hope you can understand what i mean . Because i am new IB so at this moment,i just understand the way to deposit to my client account using my Umbrella Acc.

Please Response soon

Best Regards and Thank You for Help Me
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IFX Katerine
post Oct 18, 2011, 10:28 AM
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InstaForex Representative
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Group: Representative
Posts: 1,204
Joined: June 9, 2009
From: Russia
Member No.: 5

post Oct 18, 2011, 10:28 AM
Post #2
Hello,

If sometimes your clients decide to make the withdrawals from their trading accounts, they will have to apply to you (as you made the deposits to their accounts via your umbrella) and ask you to process their transfers. You may do it by yourself in partners cabinet or if you have no daily limit you may request it here https://secure.instaforex.com/en/internal-transfers.aspx It will be done within next few hours. Also you may ask all questions in Yahoo - ifx.transfers, which belongs to the manager who processes manual transfers.



Regards, official representative


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