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InstaForex | Forex Forum | Forex world | InstaForex Forum _ Support Section _ why you block the account?

Posted by: agogo Oct 13, 2011, 09:59 AM

now i have an account with you
i become pamm trader
and earned money up to 12000 $
and suddeny you block the account
please urgently unblock it
thanks

Posted by: agogo Oct 13, 2011, 10:06 AM

what !!!!!!!!!!!!!!!!!!!!
the account is now zero?!!!!!!!!!!!!!!!!!!!!!
what happened
i need fast fixation

Posted by: IFX Katerine Oct 13, 2011, 10:17 AM

Hello,

Would you explain, what do you mean by "blocked"? How could we block it? And quote the number of your account, please.

Posted by: agogo Oct 13, 2011, 10:57 AM

7141215
this is my acc no
i had 12000 $
AND i made a withdraw of 12000 $
then i found my balnce become from 12000 to 5000 then to zero
when contact the payment dep they say no withdraw done
plus the meta trader say account disabled
fix it fast please

Posted by: agogo Oct 13, 2011, 10:58 AM

this was the withdraw message

Payment via Liberty Reserve (USD)

Your request was passed on to the Finance Department and it will be processed in the near time. Please, pay attention to the Finance Department working hours:
Monday 07:00 – 16:00 GMT
Tuesday 07:00 – 16:00 GMT
Wednesday 07:00 – 16:00 GMT
Thursday 07:00 – 16:00 GMT
Friday 07:00 – 16:00 GMT

In case your request was forwarded to the Finance Department not in the working time, it will be processed on the next working day.

Account number: 7141215
Account currency: USD
Withdrawn amount: 12090
Withdrawn currency: USD
Recipient’s account: U1632209
Recipient’s comment: hi




Posted by: agogo Oct 13, 2011, 10:58 AM

it is pamm account

Posted by: agogo Oct 13, 2011, 11:01 AM

i am so disapointed catrina
i work hard on pamm
and make money
and then u take all
wy?

Posted by: agogo Oct 13, 2011, 11:17 AM

why no reply till now

Posted by: IFX Alexandra Oct 13, 2011, 01:29 PM

QUOTE (agogo @ Oct 13 2011, 12:57 PM) *
7141215
this is my acc no
i had 12000 $
AND i made a withdraw of 12000 $
then i found my balnce become from 12000 to 5000 then to zero
when contact the payment dep they say no withdraw done
plus the meta trader say account disabled
fix it fast please

Please contact antifraud dep. and discuss your problems with them.

Posted by: IFX Alexandra Oct 13, 2011, 02:02 PM

QUOTE (agogo @ Oct 13 2011, 12:57 PM) *
7141215
this is my acc no
i had 12000 $
AND i made a withdraw of 12000 $
then i found my balnce become from 12000 to 5000 then to zero
when contact the payment dep they say no withdraw done
plus the meta trader say account disabled
fix it fast please


How dare you accuse the company when you not only did fraudery, but also hacked another client's account and stole his money.

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